The Brandeis GPS blog

Insights on online learning, tips for finding balance, and news and updates from Brandeis GPS

Month: May 2018

UXPA Boston Student Recap | Part 2

Brandeis GPS was a proud sponsor of the 2018 UXPA Boston annual conference. This week, we’re featuring a two-part series on how the conference was experienced through the eyes of two students in the MS in User-Centered Design. Read Part 1 here.

By Craig Cailler, as told in his own words:

The Boston Chapter of the User Experience Professionals’ Association held their annual conference at the Sheraton Boston Hotel on Thursday, May 10, 2018. I have attended this event for many years and watched it grow from a few hundred people hosted at local university, to over one thousand people attending sessions occupying multiple ball rooms in a large hotel in downtown Boston. This year was something special as the team at UXPA Boston was able to promote an appearance by industry veteran, Rolf Molich, from DialogDesign in Denmark in Europe. President of UXPA Boston, Dan Berlin, posted this to his Twitter account about the occasion, “Rolf Molich presenting CUE-10 results at #UXPABOS18 makes me feel like we’ve finally hit the big time.” It was truly a special moment for the team, and the conference, as they prove again that this has become one of the premier annual events with the industry.

This first session I attended this year was, “CPUX – A Serious (and Usable?) European Attempt at Certifying UX Professionals” presented by Rolf Molich. The International Usability and UX Qualification Board is composed of UX professionals from across Europe that develop and maintain the curricula for the purpose of introducing usability to new practitioners, keeping active practitioners current and establishing common terminology and technologies across the industry. The CPUX offers several levels of certification, covering topics such as Human-centered design process, Definitions, Understanding of context of use, User requirements, Design solutions, Usability tests and Inspections and user surveys. During the session, Rolf “quizzed” the audience with sample questions used in the certification process using an online live polling software. Rolf closed out the session by telling the audience that the team at UXQB were looking for sponsors here in the United States to begin providing this training, so keep your eyes out for future CPUX classes in our area.

I was also introduced to several new tools as part of other presentations. In the session entitled, “Through Their Eyes: Using VR to Simulate Retinal Diseases”, Jessica Holt-Carr and Weiwei Huang walked the audience through the process they used to build empathy for disabled users who suffer with visual impairments by using low vision simulation kits. Jessica and Weiwei explained how they used an Android application called SimViz (In My Eyes – iOS alternative) in conjunction with a hand-made cardboard device that held the mobile device comfortable on participants while blocking out all light sources. Jessica summarized the benefits of this approach as:

  • Identifies accessibility barriers
  • Seeing the world from their view
  • Raises awareness to the issue

In another session entitled, “Digital whiteboarding and other techniques for remote collaboration and ideation”, the team of Kristina Beckley and Ethan Perry from IBM spoke to the audience about a digital whiteboarding tool called “Mural” as part of the presentation. They discussed how they used the tool to collect input from global team members as part of their global design process that includes “Hills, Playbacks and Sponsor Users”. They provided the audience with some best practices based on their use of the tool including…

  • Timebox the process
  • Make sure people are contributing
  • Setup separate rooms, 8-12 people each

UXPA Boston Student Recap | Part 1

Brandeis GPS was a proud sponsor of the 2018 UXPA Boston annual conference. This week, we’re featuring a two-part series on how the conference was experienced through the eyes of two students in the MS in User-Centered Design. Read Part 2 here.

By Roslyn Jones, as told in her own words:

I had a great experience at the UXPA Boston conference. There were so many great professionals and organizations to network with. My most important takeaways derived from the organization networking space, Making Websites Readable discussion and the Mentoring forum.

Within the organization networking space, I was able to connect with multiple companies that were either offering User Experience (UX) job positions or showcasing tools valuable to the UX industry. The pictured MPACT game-like persona builder, which is picture below, is a creatively innovative tool that aids teams in creating persona profiles. The representatives at each table were so pleasant and were eager to speak to each attendee about the services that their businesses provide. Also, it was a pleasure meeting student advisor Daniel Mongeon at the Brandeis GPS table. As I continued to explore the different tables, I stumbled upon the National Society of Black Engineers (NSBE), an academic, professional, service based engineering organization. It was great connecting with them and speaking with other conference attendees about its purpose.

The Making Websites Readable session provided methods to enhance the readability of a website in a fun and engaging way. They incorporated storytelling, comic strips, and a web-redesign exercise to deliver their 7 Tips for Web Style. The session started off with an animated reading of a Pearls Before Swine comic strip, which was nothing short of entertaining. This led us into analyzing a poorly designed website created specifically for this demonstration. I like how Jen Kramer and Martha Nichols continuously engaged the audience, maintained high energy throughout the presentation and presented takeaways that were short, simple, and useful. Their 7 Tips for Web Style are:

  1. Keep it short
  2. Add snappy headings
  3. Find your focus
  4. Make a list
  5. Get specific
  6. Adjust visuals
  7. Use your words wisely

During the Mentoring Session, I obtained perspectives from two professionals who have years of UX experience. Our mentee group consisted of seven individuals who are new to UX.  Throughout this session we received great tips on how to position ourselves to impress a manager or other UX hiring executive. My key takeaways from this session involved tips for figuring out how to make yourself more marketable in the field. This includes, being able to communicate with industry professionals, understanding and portraying knowledge of the process, showcasing your relative skills, and participating in events that strengthen and highlight these relative skills.

Brandeis GPS congratulates a new cohort of “storytellers” in 2018 commencement ceremony

The Rabb School of Continuing Studies awarded diplomas to 131 Brandeis GPS students at its 2018 commencement ceremony this morning. Approximately half of the graduating class attended the event, which took place on campus from 8 to 9:30 a.m. at the Faculty Club.

“Not only have you mastered a rigorous curriculum, most of you have done this while working full-time,” said Karen Muncaster, Vice President of the Rabb School, in her opening address. “Your academic achievements are made even more noteworthy because they were made in the midst of ‘real life.’ I want you to know that the entire University community has great respect for what you have accomplished and how you have done it.”

Commencement speaker Tom Gerace, author and founder/CEO of the content marketing firm Skyword, urged the graduating class to use storytelling to drive change, both professionally and personally.

“You have the opportunity to act differently, to shape how your companies act and what they value, and to make a real difference in the world when you do,” said Gerace. “I hope that when you retire and your grandkids crawl into your lap and ask what you did for a living, instead of telling them that you helped a company make more stuff or sell more stuff, you can tell them a story about how you made the world a better place.”

As GPS master’s degrees are fully online, many of today’s diploma recipients and their families are first-time visitors to the Brandeis campus. Some students traveled from as far as Ontario, Canada, and throughout the U.S., including California, Michigan, Illinois and Georgia.

“The last couple of years have been a very edifying, challenging, rewarding and sometimes exhausting

endeavor,” said Steve Boardman, student speaker and a graduate of the MS in Strategic Analytics program. “Now having completed my program with GPS, it has proven to be a great fit for me as a busy adult with a family and has exceeded my expectations in the value I have gained from its coursework.”

GPS extends an extra congratulations to the inaugural class of graduates from the Digital Marketing and Design and User-Centered Design programs, both of which launched in 2015.

The full breakdown of diplomas awarded this morning is as follows:

  • Master of Software Engineering (13 graduates)
  • MS in Bioinformatics (9 graduates)
  • MS in Digital Marketing and Design (4 graduates)
  • MS in Health and Medical Informatics (17 graduates)
  • MS in Information Security (10)
  • MS in Information Technology Management (15 graduates)
  • MS in Instructional Design & Technology (2 graduates)
  • MS in Project and Program Management (35 graduates)
  • MS in Strategic Analytics (24 graduates)
  • MS in User-Centered Design (3 graduates)

Congratulations to our graduates!

Susan Carman brings decades of expertise, leadership to Health and Medical Informatics

Susan Carman, HMI chairBrandeis GPS is thrilled to announce the hiring of Susan Carman, MS, CHCIO, PMP, as program chair of the online MS in Health and Medical Informatics.

In her role as chair, Susan serves as the subject matter expert for the program, providing the industry insights that keep the program’s curriculum and outcomes current and relevant.

Susan is the Chief Information Officer at UHS Hospitals and has served in the healthcare information technology and informatics industry for a total of 28 years. Prior to her current role, Susan was the VP of Information Technology at Wingate Healthcare, implementing an EMR system and building a HIPAA security plan for their 19 Post Acute Care facilities.

Susan spent 15 years of her career at Medical Information Technology (MEDITECH) implementing Electronic Medical Records throughout the U.S. and Canada. She transitioned to the Healthcare Provider sector in 2004 starting with the Massachusetts Department of Public Health and more recently at Hebrew Senior Life, leading her team to complete the implementation of Stage 6 EMR system. Susan is certified as a Healthcare CIO (CHCIO) and Project Manager (PMP) and is an active member of HIMSS (Health Information Management Systems Society) and CHIME (College of Healthcare Information Management Executives). She is also an active participant in the Executive Mentorship Program with ACHE (American College of Healthcare Executives). Susan completed her Master’s degree in Healthcare Informatics at the University of Massachusetts in 2013.

Learn more about the part-time, online Master’s of Science in Health and Medical Informatics here.

Faces of GPS is an occasional series that profiles Brandeis University Graduate Professional Studies students, faculty and staff. Find more Faces of GPS stories here.

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