Brandeis GPS Blog

Insights on online learning, tips for finding balance, and news and updates from Brandeis GPS

Author: msirois (page 1 of 2)

Understanding User-Centered Design

People collaborating on a design using markers, paper, and sticky notes.

User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.

While one can intuit the focus of user-centered design or UX design from its name, few people know what actually goes into UX design, what educational or professional background is needed to succeed in the field, or what career opportunities are available. This article will unveil these details and more, delving into the ins-and-outs of User-Centered Design.

What is User-Centered Design?

In simple terms, User-Centered Design is the process of creating products that are easy, engaging, and enjoyable to use. Whether the product is an app, website, or physical device, design is crucial to the user’s experience. A product’s concept may be revolutionary, but all potential benefit is lost if the audience cannot easily navigate, interact with, or understand it.

While aesthetics certainly play a role, the real focus of User-Centered Design is the user experience, which is impacted by the product’s function, usability, and value to the user. UX practitioners combine insights from psychology and UX research with creativity and technical skills to improve the efficiency, accessibility, and appeal of products so that they can be fully utilized and enjoyed by the audience.

What kind of background is needed to study User-Centered Design?

There are no specific background requirements for individuals who wish to study User-Centered Design. Although previous knowledge of psychology, design, coding, and programming may be useful, most User-Centered Design programs do not have prerequisites. This, along with the high demand for UX experts, makes User-Centered Design one of the most appealing fields for individuals who are looking to make a career change.

What skills are needed to succeed in User-Centered Design?

In addition to perfecting their knowledge of basic UX design principles, UX practitioners must master a variety of hard skills in order to succeed in the field. These skills include UX research, prototyping, design thinking, information architecture, visual design, and more. Experience with coding can also be useful — both for designing and for collaborating with the software developers on your team. However, new tools have made it possible for UX practitioners to succeed without knowing how to code.

Soft skills are also crucial for success in the UX field. UX design requires a deep understanding of others’ needs, individuals pursuing a career in the field must be empathetic. They must also be highly inquisitive, as UX design requires a constant search for new and better solutions. Lastly, organizational skills are crucial — UX practitioners must compile large amounts of research, feedback, and ideas into one design, and close attention to detail is needed to ensure that all elements are properly incorporated.

What career opportunities are available in User-Centered Design?

As competition in the markets for apps, websites, and devices intensifies, companies in all industries are looking for specialists who can help to differentiate and improve the usability of their products. According to a study on LinkedIn, UX design was the fifth most-needed skill in 2020. According to the US Bureau of Labor Statistics, employment for Web Developers and Digital Designers — a field that may include UX designers — is expected to increase by 23 percent from 2021 to 2031. With our increased use of technology following the height of the COVID-19 pandemic, accessibility and usability are becoming priorities of society — and UX experts are the ones with the skills and tools to meet these needs.

In addition to conducting research and designing products within teams of software engineers and other designers, UX specialists often work on projects related to obtaining and retaining customers, and may even provide insight on how to improve employee satisfaction within their own company. This versatility means that a degree in User-Centered design can open the door to a wide variety of job titles and career opportunities.

Why study User-Centered Design at GPS?

With both part-time and full-time online options, the MS in User-Centered Design at Brandeis GPS offers you the flexibility to learn at your own pace from UX professionals at the top of their field. Rather than focusing solely on design aesthetics, our User-Centered Design program explores the science of human behavior to gain a deeper understanding of user experience (UX) and engagement principles. With areas of focus such as Design, Strategy, or Research and Analytics, you can select an elective path based on your personal interests and career goals. Not only this, but our capstone course and internship options will provide you with the opportunity to put your new knowledge and skills into practice, thus providing you with real experience to support your transition into a UX career. You’ll graduate with a portfolio showcasing your skills, empowering you to advance in your organization or launch a new career improving digital products, websites, and software applications.

For more information about the Brandeis GPS master’s in User-Centered Design, visit the program webpage.

Brandeis GPS Student Spotlight

Student SpotlightHeadshot of Virginia Breese

Virginia Breese ’23

Massachusetts

MS in Bioinformatics

Scientist II, Foundation Medicine

In her spare time, Virginia likes being outdoors – hiking, camping, and even walking from the train in the morning. She’s working on completing New Hampshire’s forty-eight 4,000 footers and is planning a Grand Canyon Rim-to-Rim backpacking trip this winter. She also enjoys crafting and any excuse for a DIY project.

Get to know Virginia Breese!

Why did you choose Brandeis GPS?
I was initially drawn to the bioinformatics program curriculum. The course offerings were very applicable to my specific industry goals. After completing a couple of courses before officially enrolling in the program, I also found that the course format was an ideal balance between independent, collaborative and guided learning.

What inspired you to choose your field of study?
As a wet-lab scientist developing Next Generation Sequencing-based molecular oncology assays, I’ve worked very closely with and learned a lot from my computational biologist and bioinformatician colleagues. These collaborations inspired me to learn more on the data analysis side of my industry.

How have you enjoyed your experience at Brandeis thus far?
The program has been challenging but extremely rewarding. I’ve gained invaluable data analysis skills but have also enjoyed the shared progression along-side my fellow students.

What are your hopes and aspirations for the rest of your time at Brandeis?
As I transition into the electives stage of the program, I’m looking forward to exploring the various ways in which my newly acquired bioinformatics foundation can be applied.

What are your plans for after graduation?
While I think I’ll always enjoy a role in wet-lab experimental design and some time at the bench, I hope to transition a bit more into the computational space, possibly bridging the gap between lab and analytical groups.

What advice would you give to incoming students?
I found that time management is key in completing this coursework, particularly if you’re balancing a full-time career while pursuing your degree. Also, try to embrace the discussion forums with your peers, even though it can be time consuming. Genuinely attempt to process the week’s information as a group. Some weeks you might see something a bit clearer than one of your classmates and some weeks you might need help digesting the material. This dynamic really helps everyone get the most out of the courses and also builds connections despite being fully online.

What has been your favorite class to-date?
This is hard. I value each course I’ve taken so far, each for a different reason. One favorite would be “Molecular Biology, Genetics and Disease” with Drs Ehrenkaufer and Ng. I appreciate the breadth of material that was touched upon in the course, including foundational molecular biology, a bit of coding, and even presentation skills. It was the most engaging fully online course I’ve experienced so far. I also have to mention RBIF111. Despite being the most difficult so far, I’m impressed with how much I learned in that 10-week period.


For more information on the MS in Bioinformatics or any other GPS programs, visit brandeis.edu/gps/.

The Basics of Bioinformatics

The MS in Bioinformatics is one of Brandeis GPS’s fastest growing programs. With a new fast-track option, you can earn your degree in just 15 months. But what is bioinformatics? Who should study bioinformatics? And what career opportunities are available to those with a bioinformatics degree? The following article will break down the basics of bioinformatics and give insight into this emerging field.

What is bioinformatics?

Bioinformatics is a fascinating field at the forefront of medical and pharmaceutical innovation. Using computer technology and other analytical tools, bioinformaticians are able to extract insights from huge amounts of biological data. By analyzing genome sequence data and creating databases and tools to make genomic data more accessible, bioinformatics practitioners are giving scientists and clinicians a better understanding of the relationship between health and disease. Discoveries in the field of bioinformatics have led to the development of new treatments, such as chemotherapy, and the acceleration of vaccinations, such as the COVID-19 vaccine. Insight gained from bioinformatics has also paved the way for personalized medicine, which has the potential to dramatically improve health outcomes in the future.

What kind of background is needed to study bioinformatics?

Bioinformatics is a discipline that combines aspects of computer science, mathematics, physics, and biology. As much of bioinformatics deals with molecular data, individuals interested in pursuing a bioinformatics degree should have completed undergraduate-level coursework in molecular biology or biochemistry. Coursework in statistics, probability or biostatistics is also required. Individuals applying to Brandeis GPS must also meet general admissions requirements to be eligible for the Bioinformatics program. 

What bioinformatics careers are available?

An MS in Bioinformatics opens the door to career opportunities in various settings, including biomedical firms, pharmaceutical companies, hospitals, research institutions, and more. Bioinformatics practitioners may take on a variety of job titles, such as bioinformatics scientist, engineer, computer specialist, analyst, or consultant. Each of these roles entail slightly different responsibilities, but all require a strong understanding of mathematical, statistical and computational methods and the latest bioinformatics tools. 

Job outlooks vary slightly depending on a bioinformatician’s specialization and industry of choice. Bureau of Labor Statistics data reveals that job growth for all occupations that may include bioinformaticians – such as statisticians, data scientists, and computer scientists – is higher than average across occupations. The demand for individuals who can understand and apply insights from genetic data is especially high as more COVID-19 variants emerge and more vaccines are needed. 

Why study bioinformatics at GPS?

Unlike other bioinformatics programs, courses at Brandeis GPS are designed specifically for the Bioinformatics program. The curriculum is influenced by the real-world expertise of our faculty and advisory board members, who are active professionals at the top of their field. Faculty member Dr. Richard Allen, for example, is a Senior Principal Scientist at Pfizer, where he works to apply mathematical and quantitative techniques to address critical uncertainties in the drug discovery and development process. With GPS’s small classes, you’ll have the opportunity to make connections with instructors like Dr. Allen, all while experiencing the convenience of online learning. Our part-time and fast-track options also mean you can choose to pursue your education at the pace that works best for you. With an MS in Bioinformatics from Brandeis GPS, you’ll have the analytical skills and practical knowledge necessary to excel in a field that’s revolutionizing diagnostics and treatments.

For more information about the Brandeis GPS master’s in Bioinformatics, visit the program webpage.

Brandeis GPS Alumni Spotlight

Black and white picture of Kristen MooresAlumni Spotlight

Kristen Moores ’22

Raleigh, NC

MS in User Centered Design

UX Designer, American Kennel Club

When she’s not busy working on a computer, you can usually find Kristen exploring the great outdoors for wild edible mushrooms, enjoying a tasty IPA at a craft brewery, or relaxing with her dog Tig. She’s also an avid traveler and has recently had the opportunity to visit some fantastic places like Portland, Maine; Newfoundland, Canada; Tulum, Mexico; and Lisbon, Portugal.

Get to know Kristen Moores! 

Why did you decide to pursue a master’s degree?

I love working with technology and seeing how people interact with it. I’ve always been curious about new technologies and how they might shape our future. I was excited about the opportunity to participate in this process and use my skills and knowledge to help create products that would improve people’s lives.

What was your most valued experience at GPS?

I worked on projects that helped me build a strong UX portfolio – this helped me greatly when seeking my first job. I also appreciated the chance to learn from instructors who were seasoned industry professionals with extensive knowledge and experience. Additionally, I found it enriching to collaborate on projects with peers from diverse backgrounds and levels of experience.

How has your GPS degree prepared you for life after graduation?

Sharing my projects with the class was a valuable experience. It was a great way to gain confidence in communicating my ideas and design decisions to a broader audience. In my current job, I often present my research and designs to my colleagues and project stakeholders. Practicing in class was a big help in preparing me for this.

What strategies did you find helpful as you balanced responsibilities in work, school, and life?

Taking one class each quarter while working full-time worked well for me, as I could focus on one subject while keeping up with my job. Time management and planning ahead were vital for making it work. But it’s important to remember that life can throw unexpected curveballs, so feel free to contact your professors for help if you ever need to catch up.

What advice would you give to prospective students?

Brushing up on the basics of design and user research before starting your program is a great idea. A good foundation will help you start strong and make the most of your time in the program. Also, feel free to experiment and play around with different design tools. It’s the best way to learn and grow as a designer – have fun!


For more information on the User-Centered Design MS or any other GPS programs, visit brandeis.edu/gps/.

Brandeis GPS Student Spotlight

Student Spotlight

Rebecca Davis ‘25

Waltham, MA

Software engineer at Akamai Technologies

Program: Master of Software Engineering

In her spare time, Rebecca loves to play different video games across many different systems. She also enjoys doing custom computer builds for both herself and her friends. Outside of computers, she collect plushes, clay and glass figurines, purses and bags, and video game-related stuff.

Get to know Rebecca Davis! 

Why did you choose Brandeis GPS?

I was sorting through lists of schools with working professional-friendly programs.  I recognized the Brandeis name, and after asking around about the school in general, I learned that Leslie Lamport, a well known computer scientist, had received his PhD from Brandeis. After learning this,  I was certain that I would receive an excellent education in my field from Brandeis GPS.

What inspired you to choose your field of study?

I originally became interested in programming after taking a Visual Basic class in high school.  I had to fill an elective slot and my guidance counselor recommended it, since I was good at math and liked the teacher.  I fell in love and then went on to receive a bachelor’s degree in computer science.  Studying software engineering is the next logical step in working on improving myself as a developer.

How have you enjoyed your experience at Brandeis thus far? 

I was initially hesitant about the course format being completely online.  The GPS folks made it easy for me to see if I liked it before committing, and I’m glad I was able to give it a try.  I’ve very much enjoyed working with other students, professors, and the staff.

What has been your favorite class to-date? 

I’ve only finished Software Testing Techniques so far, so I suppose it would have to be that one.  It was a great experience and definitely helped cement my choice to study here.  I am very much enjoying the class I’m currently taking this session.

What are your hopes and aspirations for the rest of your time at Brandeis? 

I hope to take many classes on subjects that are new to me.  My undergraduate program was a great foundation, but the classes available to me here will help give me experience in the application of current technologies.

For more information on the Master of Software Engineering or any other GPS programs, visit our website.

Brandeis GPS Student Spotlight

Picture of Liza Crystabel Rangel standing in front of a tent in what appears to be a desert.Student Spotlight

Liza “Crystabel” Rangel, ‘23

Los Angeles, CA

Product Manager at CreativEngine

Program: MS in User-Centered Design

Crystabel likes to read, draw, and play the piano in her spare time. However, she is passionate about community building and serving underserved populations. As a daughter of Mexican immigrants, she understands the hardships that marginalized people face. She volunteers doing community clean-ups as well as distributing goods. She is also currently a Chapter Director in Los Angeles for Techqueria, a nonprofit that serves the largest global community of Latine professionals in tech.

She is a true believer that When We Grow Others, We Grow Ourselves.

Get to know Crystabel Rangel! 

Why did you choose Brandeis GPS?
I chose Brandeis for the courses offered in the UCD program. I liked the flexibility of being able to keep working while also studying. I also received strong and positive reviews of the program, which made Brandeis my top choice. I am truly honored to be accepted as a student.

What inspired you to choose your field of study?
I started incorporating a user-centered design process at my current job. The more I learned about UX, the more I fell in love with the discipline and industry.

How have you enjoyed your experience at Brandeis thus far?
My experience at Brandeis has been exceptionally positive. I have enjoyed getting to know my professors and classmates. In addition, the material covered in the courses is highly relevant to the UX field and provides me with knowledge and skills to improve my professional development.

What has been your favorite class to-date?
My favorite class thus far is Design Operation and Leadership with Professor David Lumerman. This course taught me strategies for effective leadership and operational tactics to build teams and manage resources.

What are your hopes and aspirations for the rest of your time at Brandeis?
I am on track to complete my program in Spring 2023. For the remaining time that I am in the program, I hope to help build and foster a community among the students in the UCD Program to help us stay connected, provide resources, and help each other succeed.

For more information on the User-Centered Design program or any other GPS programs, visit our website.

Brandeis GPS Student Spotlight

Headshot of McKenzie Little

Student Spotlight

McKenzie Little ‘23

California

Design Automation Engineer

Program: MS in User-Centered Design 

In her spare time, McKenzie likes to visit with friends, travel, hike, dance, bake, crochet, rock climb, and practice yoga. In her most recent trip, McKenzie spent a month in Washington State with her boyfriend and several friends working remotely and exploring the state on the weekends. Exploring new places is when she is happiest!

Get to know McKenzie Little! 

Why did you choose Brandeis GPS?

I chose Brandeis GPS due to the courses in the User-Centered Design program, as the topics were aligned with my career goals. I felt that I would get a lot of hands-on experience through project work and that I would learn a lot from the mentorship of industry professionals instructing the courses.  

What inspired you to choose your field of study?

I chose User-Centered Design because improving people’s lives through design and research aligned with my values. I also enjoy being able to express creativity through sketching and prototyping. Also, doing a part-time work rotation with a User Experience team at my workplace really solidified my desire to pursue this career.

How have you enjoyed your experience at Brandeis thus far? 

I have had a fantastic experience so far. I have met many talented students with similar interests and goals in the program. The instructors have been so helpful and inspiring to learn from.

What are your hopes and aspirations for the rest of your time at Brandeis? 

I am looking forward to learning as much as possible in the four remaining courses I have left in the program. I hope to continue to strengthen my relationships with the other students in my classes and to learn from them as well.

What are your plans for after graduation?

After graduation, I am looking forward to applying what I have learned in the program and expanding my knowledge as I grow my skills in the industry.

What advice would you give to incoming students?

I highly recommend participating in the student mentorship program. My advisor reached out to me about this opportunity shortly before my first course in the program, and it was extremely helpful to have a mentor to share questions with as I progressed through the first few courses.

What has been your favorite class to-date? 

My favorite class so far has been User Interface Design with Dave Lumerman. This course is an elective, and it truly pushed me on a constructive way to improve my skills and grow. I took it early on in my program and it helped me get more comfortable with design ideation as well as prototyping.

For more information on the User-Centered Design program or any other GPS programs, visit our website.

The Most Important Skill for Data Professionals Is…

As Chair of the Strategic Analytics Program at Brandeis’ Graduate Professional School, I spend a lot of time thinking about our curriculum. Is it relevant? Is it serving the needs of our students in the highly competitive and rapidly evolving fields of business data analytics and data science? What’s the right mix of case studies, programming, project management, and mathematical skills to help our students succeed? Which sets of software tools and platforms should we adopt? What are the overarching learning outcomes we strive to achieve?

All of these topics also come up regularly in conversations with many different stakeholders: faculty, school administration, curriculum designers, and of course, our students and prospective students. In many of these conversations - especially the ones with students - I’m invariably asked some form of the question “what skills are most important for a successful data analytics career”? Not surprisingly, in my professional life - where I lead analytics teams and am a practicing data scientist - I’m frequently asked the same question, especially by job applicants and professionals just starting their data careers.

Usually the conversations steer towards ranking the technical skills that data pros are known for - writing dazzling computer code in any or all popular languages, producing deep statistical analysis, creating compelling visualizations and dashboards, adroitly wrangling even the messiest data, and building cutting-edge machine learning models.

To be sure, all of these competencies are important. Most successful data professionals are highly skilled in at least one of these areas. And if you’ve a savant in one of these specialties, it’s rocket fuel for your career.

So which one matters the most? What’s the secret data sauce? The short answer is: none of the above.

Before I explain in greater detail, let’s take a detour.

What’s the difference between a good cook and a great chef? Both have a passion for cooking, both understand enough of the science and chemistry behind cooking to avoid kitchen disasters, and both have solid technical kitchen skills. A good cook opens a refrigerator, sees ingredients, follows a recipe, and can competently assemble those ingredients into a pleasing dish. A great chef will open that same refrigerator, see those same ingredients, and understand the sublime culinary possibilities in even the simplest set of ingredients. A great chef understands flavors and how ingredients connect with one another to bring their vision of an incredible dish to life.

So what does this have to do with data analytics? A good data analyst is competent with key technical tools, can query, transform, and explore data, identify an appropriate statistical or machine learning model, and –with a bit of care - assemble all of these “raw ingredients” into an analytical solution that will probably meet their stakeholders’ expectations.

But a great data analyst/data scientist - like a great chef - sees a business problem and can harness their experience to develop a deep intuition around how to recognize, formulate, and execute on analytical solutions. They routinely connect the dots between the fundamental characteristics, nuances, behaviors, and economics of their domain. They understand how to create effective analytical strategies for solving these problems using the models and methods of modern data analytics.

The technical tools and software skills are a means to an end, not the end itself. The best analytics professionals are the ones that see this bigger picture and can repeatedly demonstrate a deep understanding of how to identify and cultivate business value using the ever-improving portfolio of data analytics tools.

As your career progresses, this “softer” skill will become increasingly important. You will probably find yourself transitioning from the purely technical mindset that most of us - including me - start our careers with to a more creative or strategic mindset. This is true, even in a field like analytics, which is deeply tethered to mathematics and computer science.

The hardest and most rewarding business challenges for data professionals rely on your ability to intuitively recognize valuable business problems that can be addressed by analytical and data-driven solutions. The “what” is almost always more important than the “how”.

Written by: Mark Coleman, MA, Program Chair of Strategic Analytics 

For more information on the Strategic Analytics MS or other online master’s degrees available at GPS, please visit brandeis.edu/gps.

Faces of GPS: Meet Abigail Kim – Student Advisor

In this next addition of Faces of GPS, we’re thrilled to introduce Abigail Kim, who will be taking on the role of Student Advisor. Read below to learn more about Abigail and her position at GPS!

Get to know Abigail!

Q: What are some fun facts about you?

I absolutely love to cook. It’s my favorite creative outlet. I love looking at a bunch of recipes and then winging it from there- it usually turns out pretty good. Fitness is also a huge part of my life. In addition to my role as a Student Advisor at GPS, I also teach pilates classes part time.

Q: Could you tell us a bit about your background?

I grew up in a small town in Connecticut (Somers) so I knew that for my undergrad experience, I wanted to try a bigger city out. I completed my Bachelor’s degree at Suffolk University in Boston, MA and studied Psychology and International Affairs. After graduating, I started working in college admissions at Wentworth Institute of Technology as well as Northeastern University. While working full time at Northeastern, I enrolled in a Master’s degree program through their College of Professional Studies, a fully remote, asynchronous degree program very similar to our GPS. My time in my graduate studies was awesome. I loved the flexibility that the program provided and the experience working with students and faculty based all over the United States and even all over the world.

Q: What inspired you to work at GPS?

In my previous job, part of my role entailed serving as a student advisor at a private High School. This part soon became my favorite aspect of my role. I loved connecting with my students and helping them to succeed in their studies. When I decided to move on from my previous role, I knew that I wanted to focus on positions that would help me find that advisor title again.

Q: What are the responsibilities of your role at GPS?

All things related to supporting GPS students and keeping them on track in their programs! I’ll be here to assist you with registering for courses, suggestions for upcoming courses to take, navigating relationships with your instructors, and making sure you’re on track with and aware of all registration deadlines and start dates. I’m also here to serve as your first point of contact, any question you have or anytime you don’t know who to go to, you can come to me and I’ll help connect you with the right person.

Q: What excites you the most about your new position at GPS? What are you most looking forward to?

Having experienced what it was like to complete my Master’s degree in an asynchronous, online program, this role at GPS seemed like the perfect fit for me. Knowing the challenges and rewards of juggling a full time job, a personal life, and a degree program is something that I look forward to supporting my students with. I’m looking forward to building relationships with the students that I advise and helping them with anything they need to help make their experience in their program a success.

To connect with Abigail or any other member of the GPS advising team, please visit our Advising page.

Faces of GPS is an occasional series that profiles Brandeis University Graduate Professional Studies students, faculty and staff. Read more Faces of GPS stories.

The Connection between Learning Design and Storytelling

By Elizabeth Santiago, PhD

I have two passions: learning design and storytelling. For a time, I thought they were distinct, separate areas of interest, but I have come to realize they are foundationally similar even if the output is different.

As a fiction writer, I draw inspiration from everyday occurrences, my own personal experiences and, sometimes, from stories I hear from others. I tend to feel a spark – a little jolt that reverberates through my body letting me know there’s something I want to explore. Once I acknowledge that I’m intrigued by an idea, I allow my creativity to flow and I build a basic premise. That premise may be a one line description of what the story can be. For example, “A person travels to Puerto Rico and discovers ancestors they never knew they had.” 

I then start to build upon that basic idea and ask myself questions like, who are the characters in the story? What are all the settings? What happens to the characters to change them for the better or the worse? Once I answer all these type of questions, I write a first draft. I enlist beta readers to read that first draft then I revise and finalize. 

That process closely mirrors a design thinking process. The below image from the Interaction Design Foundation closely aligns with how I approach a new work of fiction and a learning design endeavor.

As a learning designer, I often get asked to design learning to solve problems. Here is an example of a recent request I received: How can we make research more accessible to undergraduate students? Students have expressed the desire to do more research, but they are not sure where to begin. They have shared that they would take a short course that provides an overview of the process. Can you help?

This real scenario started from a place of empathy – empathy for the student and their desire to learn and grow. I liken this empathy to the spark I initially feel in the creative writing process, which is from connecting to my surroundings and other people.

From that premise, I began to outline and define what a solution might look like. This is a similar process as writing a basic one line premise for a story concept. Once I get approval on the concept, I begin to ideate and ask questions like, what do I want students to be able to know and do after engaging with this course? What are the existing resources, materials and assets I have to work with and what needs to be created to fill gaps? How will I know that students have acquired knowledge?

Once all these type of questions are answered, I create a prototype that has enough of a feel of the learning experience to get feedback on the approach. I test it with the target audience to determine if it has met the originally stated needs and goals then I revise and finalize.

While writing fiction and designing learning is much more involved than this high-level overview implies, aligning the design thinking process employed in both is eye-opening. Design thinking is creative, yet provides a method for solving problems and gathering input from those who will interact with the myriad of experiences you are developing.

Elizabeth Santiago, PhD is the chair of the Learning Experience Design program at Brandeis University. Her debut young adult novel, The Moonlit Vine, will be published in January 2023 by Lee and Low. 

For more information about the Learning Experience Design program or other online master’s degrees available at GPS, please visit brandeis.edu/gps.

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