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Tag: Big Data (page 1 of 3)

Sins of our past modeling our future – Diversity and bias in AI and data

By Deniz A Johnson

With International Women’s Day approaching, I was recently interviewed regarding the gender gap in Fintech and Financial Services. This is a hot topic with a variety of efforts underway to address it.  To name a few:

  • A recent California law (SB826) mandated diversity in the boardroom.
  • Goldman Sachs CEO David Solomon announced that the investment bank will no longer take a company public unless said company has at least one “diverse” board member.

These are just the most recent examples of current shifts in the industry.

Perhaps the most compelling reason to increase diversity is that it pays! A 2020 KPMG study concluded that “boards that include more women and directors with diverse backgrounds and experiences are more effective on a variety of measures, including financial performance, risk oversight and sustainability.”

While these are steps in the right direction, I believe that diversity in financial data sets is a much larger issue. Without resolving the bias in AI and its data, we cannot make diversity in financial services a sustainable reality.

Every day, we generate data trails as part of our lives as we engage in financial transactions large and small; post on social media; or even just log into a website or app. This data is and will be available for building and refining our Machine Learning (ML) and other Artificial Intelligence (AI) technologies.

As these new technologies are adopted to guide business decisions, including creation of new investment products and services, the diversity challenges have a potential to create significant limitations:

  • When data sets represent only a small percentage of the actual population’s activities, preferences and needs
  • When past decisions contain identifiable or hidden prejudice/ bias
  • When past business decisions omit segments of the population

If we do not openly address these problems, we will carry narrow customer insights and potential biases to future products and services, thus missing the opportunities to add greater value to more clients. This could mean; a minority group that has traditionally avoided loan applications can be automatically rejected in the future since the data set is incomplete.

Let’s begin to address this problem by first using ML/AI to identify bias, bad data, and data gaps. Further, let’s leverage community and educational programs to increase workforce diversity and encourage firms to create inclusive work environments – both will make diversity a reality rather a goal – and enable broader thinking about client segments and their diverse needs and preferences.

Diversity and inclusion are not just feel-good concepts, but investments in the future. Both are necessities for creating better data sets for the new technologies that will help us build the financial solutions of the future and our industry’s success.

Taking a mindful and intentional look into identifying and solving bias in data as well as models is the key to making diverse organizations.

Deniz Johnson is a FinTech thought leader, advisor and executive in the Boston area. You can find her on LinkedIn here.

Brandeis Graduate Professional Studies is committed to creating programs and courses that keep today’s professionals at the forefront of their industries. To learn more, visit www.brandeis.edu/gps.

Cloud Computing

Data hubs are becoming increasingly virtual. According to the most recent annual cloud computing survey by North Bridge venture partners, 50 percent of organizations had either a cloud-first or cloud-only policy and 90 percent used the cloud in some way. As the cloud continues to grow, it is essential that software engineers looking to advance in their field have a working knowledge of cloud-based services.

Brandeis GPS will be offering Cloud Computing as a part-time, fully online course this October. During the 10-week course, students will explore cloud-based services, using internet-based software suites such as Google Docs or Salesforce.com, through platform-based systems (PaaS), such as Microsoft’s Azure environment, that make it easy to focus on developing new apps or services, to complete cloud-based infrastructure (IaaS), such as Amazon’s Web Services.

The course also explores how use of the cloud changes how we “do” IT. Cloud-based services are especially well-suited to Agile development and Lean Startup thinking. This leads to new ideas such as DevOps and “continuous deployment.” In addition, use of SaaS security systems changes how we integrate systems, how we handle identity and access management (IAM), opening up new threats and new opportunities to keep data secure. Finally, the course looks at how the cloud enables us to work with more data than ever before, “Big Data”— NoSQL databases and scalable infrastructure (e.g., Hadoop).

Throughout the course, students will learn how to evaluate the various cloud-based services and how to communicate that evaluation to decision-makers in the organization.

It also includes a hands-on practicum using Amazon Web Services (AWS). Students will explore the most common features of Infrastructure as a Service (IaaS), and how IaaS, overall, differs from older paradigms of systems management and program architecture.

At the end of the course, students will be able to:

  • Describe the major categories of cloud-based services and the major trends in cloud computing and be able to explain the impact of cloud computing on the role of corporate IT;
  • Describe new roles and approaches to software development tuned to the cloud, starting with DevOps and the idea of continuous development;
  • Assess specific services, evaluate whether or not they are appropriate to specific challenges, and plan their implementation, where relevant;
  • Describe how the cloud has enabled enterprises to rethink how data are gathered, analyzed, and processed, using NoSQL databases, and scalable infrastructure such as Hadoop;
  • Evaluate security challenges in the cloud and understand current best practices;
  • Successfully carry out backup, system imaging and disaster recovery;
  • Successfully set up, monitor, and maintain a reasonably complex web-based service on Amazon Web Services (the course practicum).

At Brandeis GPS, you can take up to two courses before enrolling in one of our 12 online master’s degrees. If you’re interested in exploring the Master of Software Engineering, or would like to learn more about cloud computing for professional development, contact the  GPS office for more information or to request a syllabus: 781-736-8787, gps@brandeis.edu, or submit your information.

SPOTLIGHT ON JOBS: HARVARD SCHOOL OF PUBLIC HEALTH

Spotlight on Jobs - Brandeis GPS Online Education - Brandeis GPS Blog

Members of the Brandeis GPS Community may submit job postings from within their industries to advertise exclusively to our community. This is a great way to further connect and seek out opportunities as they come up. If you are interested in posting an opportunity, please complete the following form found here.

Where: Work can be done remotely, but the RA should be available to meet in person at the Longwood medical campus at least once a week.

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Brandeis GPS analytics program ranked in U.S. top 30

Brandeis University’s MS in Strategic Analytics program ranked 28th on College Choice’s list of the 50 Best Big Data Degrees for 2017.

Best-Online-Big-Data-Programs - Brandeis GPS Online Education - Brandeis GPS BlogFrom the College Choice announcement:

Strategic Analytics listing in College Choice's 50 Best Online Big Data Programs

View College Choice’s full list of schools here, and click here to learn more about Strategic Analytics at Brandeis.

Study the evolution of FinTech online at Brandeis

Did you know that Brandeis GPS offers courses for professional development? Enroll in an online course this fall and network with new colleagues in a 10-week, seminar-style online classroom capped at 20 students. Registration is now open and we’re celebrating by profiling our favorite fall courses.

Get an introduction to the evolution of the financial industry landscape, the challenges and opportunities presented in today’s new era, and the drivers behind industry changes. With this 10-week, graduate-level course, you’ll analyze case studies of well-known FinTech companies and discuss leading business models, technology and trends. Topics will include:

  • The History of FinTech: from Mesopotamia to today
  • The digitization of banking
  • Big Data: structured and unstructured
  • Cryptocurrency, Blockchain and digital ledgers
  • Quantitative trading

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Fall courses run Sept. 14-Nov. 22. Whether you’re looking to complete a full degree or advance your career through professional development, this course is designed to equip you with the necessary skills for making an impact in any industry or organization.

How it works:
Take a part-time, online course this fall without enrolling in one of our graduate programs. If you like what you learn and want to continue your education, you can apply your credits from this fall toward a future degree. Questions? Contact our enrollment team at gps@brandeis.edu or 781-736-8787 or fill out our first-time registration form and we’ll be in touch.

 

Insights into the growth of the master’s degree

How niche, industry specific programs are shaping the future of the graduate education market

According to the Education Advisory Board’s Academic Affairs Forum, more students are enrolling in master’s degrees than any other level. In fact, experts predict that master’s degrees will comprise nearly 30 percent of all awarded degrees by the year 2022.

Where is this growth coming from?

One factor fueling EAB’s dramatic prediction is an increase in the development of specialized programs in core professional fields, such as non-MBA business degrees (i.e. marketing and communications) or master’s of laws (LLM) programs.

The expanding popularity of graduate programs that cater to niche, rapidly changing industries is also contributing to the growth of the master’s degree. EAB’s study predicts increasing market demand for programs designed to bolster careers in cybersecurity, data analytics and health informatics.

Niche programs currently on the market

Brandeis University’s division of Graduate Professional Studies has been offering innovative, online graduate programs for more than a decade. Designed specifically for students who are working full-time, GPS’s part-time, online programs are led by experts in the field and offer exclusive insights into some of today’s most dynamic industries.

GPS allows students to take up to two courses before applying for a master’s degree, providing them with an opportunity to explore their program of interest as well as the GPS online learning format. Courses are also available for professional development. A selection of courses offered this fall includes:

View the full fall course schedule here. For more information about Brandeis University’s online professional master’s degrees, please visit www.brandeis.edu/gps.

 

Countdown to Commencement: Strategic Analytics #tbt

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GPS students from across the country are convening their family members, booking travel, and preparing to descend on Waltham on May 22 for our 2016 commencement ceremony.

We are especially excited to welcome our first class of Strategic Analytics graduates. Launched in 2013 and with 100 students currently enrolled, the Master of Science in Strategic Analytics is one of our most popular and fastest-growing programs.

Strategic Analytics harnesses the proliferation of data in all aspects of business, providing students with the skills and tools to reduce risk and improve performance. It’s important to note that this program doesn’t just meet the needs of a specific field — you will find that it can be applied to most. Our Strategic Analytics students work in IT, marketing, finance, biotechnology, healthcare, research and development, and many other industries.

Filling a critical workforce gap

This year’s crop of Strategic Analytics graduates will find themselves in high demand as more and more corporations, governments, and institutions across the globe begin to recognize the need to collect and analyze large data sets. With the world facing a shortage of analysts capable of designing and executing complex data analysis, experts like GPS’ graduates in data collection, management and analysis are becoming increasingly integral to organizational success.

A study conducted by NewVantage shows that the majority of employers have either been challenged or somewhat challenged in finding Strategic Analytics workers. (Source: NewVantage Partners: “Big Data Executive Survey Themes & Trends”)

A study conducted by NewVantage shows that the majority of employers have either been challenged or somewhat challenged in finding Strategic Analytics workers. (Source: NewVantage Partners: “Big Data Executive Survey Themes & Trends”)

Strategic Analytics at Brandeis

The Strategic Analytics program is led by Steve Gentile, who has more than 25 years of IT project management experience in the financial services industry. To complete the comprehensive 30-credit program, students must take seven core courses and three electives. Diverse in nature and subject matter, the courses focus on collecting, storing, securing, mining and analyzing data, and using that data to inform organizational decision-making.

We are proud of our 2016 Strategic Analytics students who understand the strategic potential of big data and are equipped to translate analysis into effective action. We know they are all are poised to lead today’s organizations to new standards of efficiency and competitiveness. Congratulations to all our graduates!

#WhatsYourWhy Wednesday with Kristin Cataquet

We know that pursuing a master’s degree can be overwhelming, particularly for students who work full-time and are already balancing professional and personal commitments. We also know that every student has a unique reason that drives him or her to return to school and complete their degree.

Last fall, we held a scholarship competition and asked our students to tell us their story — their why — behind their decision to enroll in a graduate program. This series will profile our scholarship winners.

Read Part 1 of #WhatsYourWhy Wednesday here.


travel-kcataquet-e1458147356686Graduate Professional Studies:
 I’m here with Kristin Cataquet, a student in our Master of Science in Strategic Analytics program. Congratulations on winning our first “What’s Your Why” scholarship! Go ahead and introduce yourself.

Kristin Cataquet: Thank you! My name is Kristin Cataquet. I’m from Washington D.C. but currently live in Boston.

GPS: How many courses have you taken with GPS so far?

KC: I have taken six courses, and I’m taking two this semester.

GPS: Wow, you’re almost done!

KC: Yes, and I am very excited about that!

GPS: Tell me more about what you do for work.

KC: I am a quality data analyst at Keurig Green Mountain, the single-serve coffee brewer. My responsibilities differ by the hour. I often work with engineers and leadership; looking at different analytical models to gain insight and make better decisions for our company.

GPS: What made you want to go back to school to get your graduate degree?

KC: When I was moving to Boston, I realized that a lot of the jobs that I was applying to preferred candidates with master’s degrees. I decided to do some research and see what kind of graduate programs are out there, and Brandeis came up. I travel a lot for work, and Strategic Analytics was one of the only programs that offered the subject matter I wanted while still enabling me to do my job the way I need to.

At first, I was just looking for that graduate school check mark. But since starting classes and even before then, I started to realize that I really do enjoy bettering myself and becoming better every day. GPS has really helped me fulfill that want and that need.

GPS: That’s great to hear, and it also segues into my next question: what made you choose Brandeis over the other schools you considered?

KC: It was a combination of the online nature of the program, the availability of the instructors and just the overall coursework. I took an online class during undergrad and felt like I did not learn anything and was under-challenged. But it’s a completely different story at GPS. The program is incredibly challenging, and I find it awesome and effective in terms of learning and retaining the information because while you’re partially self-teaching, you have guidance. You have the advantage of studying subject matter that is as high-level or low-level as you want. That option is necessary for students in analytics, where every job and company is different. You want to learn as much as possible in as little amount of time to make yourself more valuable.

GPS: What else do you hope to get out of this program?

KC: I work in a company where analytics is a relatively new field, and a lot of the higher-level employees in our department have left. This has given lower-level employees the opportunity to lead the way, and it would be great to be able to do that accurately and effectively. So, my goal is not necessarily a promotion, but to feel more confident in my own abilities and what I’m capable of doing. I’ve learned that I really do love what I do. It’s kind of like figuring out that you’re a really good soccer player and then pushing yourself to become a professional soccer player. I’ve realized that I’m good at this, but I want to be really good at this.

GPS: Speaking of soccer, what are some of your hobbies outside Keurig and the classroom?


kcataquet-salsa-dancing-e1458147459657KC:
Besides my full-time job, I work part-time at my old company. Outside of that, I probably play volleyball four times a week and my husband and I do a lot of salsa dancing. We love to hike and we love to travel.

GPS:  Is there anything else you want to tell us about your experience with Graduate Professional Studies?

KC: When I came into the program, I really thought it was going to solely focus on analytics — that I would learn tools about modeling and other new skills. And that’s partially what’s happening. But there is also a whole other level to the program that’s surprised me: it’s learning about leadership, being a good employee and being a good boss. It’s learning to conduct yourself more professionally, building communications skills, and changing your approach to how you view a company. I didn’t necessarily know that I needed those types of skills, but all of the sudden, even after just my first term at Brandeis, I’ve realized I know so much more about my company and how it operates. It has been really rewarding to not only acquire skills on the technical level but on the leadership and professional level as well.

Learning Analytics

Data is increasing with the use of learning technologies, and data is being produced at virtually every learning footprint. The next step in the process is to take the data and analyze the connections to improve the entire learning experience.

Learning analytics is the measurement, collection, analysis, and reporting of data about the learners and their contexts for the purpose of understanding and optimizing learning and the environment in which it occurs. [1]

Learning analytics has been around for some time. Its origin can be traced to business intelligence and to predicting consumer behavior. Learning analytics in education has emerged in the last few
decades, and it follows similar analysis and predictive relationships. Learning analytics is growing to keep pace with deciphering patterns from huge data sets to further support and personalize the learning experience.

My interest in learning analytics stems from my research on learning style preferences. The hypothesis was that, if you could determine a user’s learning style preference, then you could optimally display content in a form to best suit the way a learner could interpret it; you could support their success. At that time, most analysis had to be completed prior to the learning, and then you could track users accordingly. Real-time data analysis was in its infancy. The vision then was that, in the future, this could be done via machine learning, with data analysis and dynamically serving up content in a format that learners best understood. Today, those capabilities exist in some learning management systems in the form of learning analytics and adaptive learning.

Currently, most learning management systems are able to track a student’s footprint throughout a course. It can document when a user logs in and logs out, and they can determine the type of content they viewed and for how long. They can also alert students to assignments, assessments and most course requirements, including their status within each course. Some learning systems have dashboards that indicate the students’ progress compared to their expectations and compared to their cohorts’ performance.

 

In my opinion, most learning management systems are good at data reporting, but they fall short in data analysis and in relationships. The challenge is to harness the data and to make reasonable connections, so that meaningful, positive and proactive interventions can be made; ultimately, we hope to improve the instructional process and student success.

Why use learning analytics:

Learning analytics has relevance and usefulness across various groups, including instructors, students, instructional designers and institutions.

Instructors:

Instructors can use learner analytics to gain insight into student progress:

  • Course navigation paths
  • Most popular content
  • Reflection time
  • Problem-solving
  • Measurement of student engagement and participation
  • Assignment and assessment completion

Analytics can also be used as an early warning system for at-risk students; they can trigger appropriate messaging.


Students:

Students can use learner analytics to gain insight into their progress:

  • Seeing their progress and grades
  • Tracking their progress against course requirements
  • Comparing their progress with their cohorts
  • Tracking content and resources

Instructional designers:

As computer technologies develop and more learning components are online, it is essential for learning specialists to evaluate the impact of each emerging technology and to investigate the strengths, weaknesses and appropriate applications for the learners. Sometimes, this is in the form of a retrospective analysis, but increasingly this analysis can be done closer to the time of the event for more agile course adjustments.

Learning analytics can also be used for continuous improvement of the learning design, such as increasing learner engagement, expanding knowledge retention and improving course and program
outcomes.

Institutions:

Learning analytics can be applied at the institutional level for reporting usage trends. In the future, courses could have personality profiles based on course metadata. These items could include tags, such as “projects-based learning,” “discussions,” “hybrid” and “synchronous.” Each metadata tag could also have an associated strength. Each student would also have his or her own evolving learning personality profile.

This data matching would be similar to how Amazon recommends products based on a customer’s purchasing history and behavior. To optimize student success, the recommendation engine architecture could suggest courses that best match the profiles and that mesh with individual learning styles.

Learning analytics—one view but not the whole picture:

It would be short sighted to think that the landscape of learning analytics is only within the confines of an online learning management system. It is increasingly apparent that the majority of learning
occurs outside of the learning management system; it is only the tip of the iceberg. Learning also occurs informally, such as through social media, experiences and discussions. Learning analytics should be inclusive, capturing all learning opportunities. The Experience API (xAPI) has been developed as a mechanism to record and track all types of learning experiences. Ultimately, inclusion of this learning data will broaden analysis and connections. However, in my experience in piloting the xAPI, it is more elusive than reality. It will take time for the experiential footprints to be folded into the mix of the learning data.

Summary:

Learning analytics is not a one-time, one-size-fits-all approach. It is dynamic, as the parts of the system change and grow. Learning analytics is an emerging field that can benefit many; it has the potential of being a significant factor in improving the overall learning experience in educational institutions or in corporate training.

References:

[1] Society for Learning Analytics Research, 2011.

[2] Low, G. (1995). A study of the effects of learning style preference on achievement in a medical computer simulation (Doctoral dissertation). Retrieved from UMI Dissertation Database (Accession No. ALMA BOSU1 21625699380001161)

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What you missed at the Analytics 360 Symposium

By Ariel Garber

Brandeis Graduate Professional Studies hosted the Analytics 360 Symposium on Wednesday, April 8, 2015 at Brandeis University. The symposium took a look at using analytics to guide strategic, operational and tactical decisions specifically in the areas of education, healthcare and business.

The sessions covered a wide range perspectives within the analytics field, from The Open Data Analytics Initiative, to 10 Steps to Tracking Engagement and Influence Online, to A Holistic Approach to Being Data Science Driven.

The keynote speaker was Dr. Robert Carver, award-winning Professor of Business Administration at Stonehill College as well as Adjunct Professor at the International
Business School at Brandeis University.Dr. Rob CarverOther sessions included The Application of Analytics in the Student’s Academic Lifecycle session led by Leanne Bateman, Faculty Chair for Strategic Analytics at Brandeis University and Principal Consultant for Beacon Strategy Group, a Boston-based management firm specializing in project management services.

Screen Shot 2015-04-21 at 2.25.35 PMOther speakers, including professors, leading executives, and researchers, focused on topics such as publicity, e-learning, and big data. Alan Girelli spoke on The Open Data Analytics Initiative, with a comparative discussion of Learning Analytics (a link to his presentation is available here). Girelli is the Director of the Center for Innovation and Excellence in eLearning (CIEE) and has taught online, on-ground, and blended writing and instructional design courses at the graduate and undergraduate level for UMass Boston, Worcester Polytechnic Institute, and ITT Technologies.

Screen Shot 2015-04-30 at 1.37.23 PM

We want to extend a big thank you to our panelists, Rob Carver, Leanne Bateman, David Dietrich, Shlomi Dinoor, Alan Girelli, Haijing Hao, and John McDougall. The event was sponsored by Basho, Soft10, Brandeis International Business School, EMC and E-Learning Innovation.

Thank you end Pic

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