Brandeis GPS was a proud sponsor of the 2018 UXPA Boston annual conference. This week, we’re featuring a two-part series on how the conference was experienced through the eyes of two students in the MS in User-Centered Design. Read Part 1 here.

By Craig Cailler, as told in his own words:

The Boston Chapter of the User Experience Professionals’ Association held their annual conference at the Sheraton Boston Hotel on Thursday, May 10, 2018. I have attended this event for many years and watched it grow from a few hundred people hosted at local university, to over one thousand people attending sessions occupying multiple ball rooms in a large hotel in downtown Boston. This year was something special as the team at UXPA Boston was able to promote an appearance by industry veteran, Rolf Molich, from DialogDesign in Denmark in Europe. President of UXPA Boston, Dan Berlin, posted this to his Twitter account about the occasion, “Rolf Molich presenting CUE-10 results at #UXPABOS18 makes me feel like we’ve finally hit the big time.” It was truly a special moment for the team, and the conference, as they prove again that this has become one of the premier annual events with the industry.

This first session I attended this year was, “CPUX – A Serious (and Usable?) European Attempt at Certifying UX Professionals” presented by Rolf Molich. The International Usability and UX Qualification Board is composed of UX professionals from across Europe that develop and maintain the curricula for the purpose of introducing usability to new practitioners, keeping active practitioners current and establishing common terminology and technologies across the industry. The CPUX offers several levels of certification, covering topics such as Human-centered design process, Definitions, Understanding of context of use, User requirements, Design solutions, Usability tests and Inspections and user surveys. During the session, Rolf “quizzed” the audience with sample questions used in the certification process using an online live polling software. Rolf closed out the session by telling the audience that the team at UXQB were looking for sponsors here in the United States to begin providing this training, so keep your eyes out for future CPUX classes in our area.

I was also introduced to several new tools as part of other presentations. In the session entitled, “Through Their Eyes: Using VR to Simulate Retinal Diseases”, Jessica Holt-Carr and Weiwei Huang walked the audience through the process they used to build empathy for disabled users who suffer with visual impairments by using low vision simulation kits. Jessica and Weiwei explained how they used an Android application called SimViz (In My Eyes – iOS alternative) in conjunction with a hand-made cardboard device that held the mobile device comfortable on participants while blocking out all light sources. Jessica summarized the benefits of this approach as:

• Identifies accessibility barriers
• Seeing the world from their view
• Raises awareness to the issue

In another session entitled, “Digital whiteboarding and other techniques for remote collaboration and ideation”, the team of Kristina Beckley and Ethan Perry from IBM spoke to the audience about a digital whiteboarding tool called “Mural” as part of the presentation. They discussed how they used the tool to collect input from global team members as part of their global design process that includes “Hills, Playbacks and Sponsor Users”. They provided the audience with some best practices based on their use of the tool including…

• Timebox the process
• Make sure people are contributing
• Setup separate rooms, 8-12 people each