Tag: Team Consulting Project

A Letter to My Past Self on Her First Day at Heller: Ariel Wexler

Ariel Wexler, MBA/SID22

Ariel Wexler, MBA/SID22

Dear Past Ariel,

I imagine right now you are feeling overwhelmed and anxious about what the next 2 years at The Heller School will hold. Right now, it’s a few months into the pandemic, and there’s so much uncertainty in the world. I know now that you will spend the first year of your studies telecommuting from Los Angeles in your childhood bedroom. Despite waking up at 6 AM for your Leadership and Organizational Behavior class, you are quite comfortable taking long walks to the beach, dipping your head in the water as you count your blessings and begin the journey that is graduate school.  You’re just a few months out of the Peace Corps, having been evacuated from Guatemala in your last month of service. The borders of Guatemala have been closed off to foreigners since March and it is unsure when the pandemic will subside…if ever. I know as you begin your studies you are worried about achieving academic success in a rigorous business curriculum and how you will adjust and reintegrate into US culture with your peers.

Thanks to your hard work and dedication, you will successfully graduate in May 2022 with two masters degrees. Although the workload and courses were indeed challenging, you end up excelling in your studies and enjoying the process. When you started your program, you were interested in the possibility of integrating your interests in the intersection of international economic development and social enterprise as part of your experiential Team Consulting project capstone. You came out as a leader in your studies, and even planned a field research and discovery trip with your connections to the specialty coffee company Chica Bean for 9 students consulting with them over the summer of 2021. Even though the field trip occurs in your third semester of your studies, it will be in Guatemala that you meet members of your cohort for the first time in person. You have heard this countless times from friends and family: graduate school is about the network, and you will be elated to know that you make great solid connections with students from all over the world.  It makes the transition to being a student and to the US so much easier. Your second year residence in Waltham ends up being with a group of Peace Corps and Americorps alumni.

You will participate in the Heller Start-Up challenge your second year and win second place for a seaweed venture idea and go on to win first place in the Spark competition in February. Throughout this experience you will learn a great deal about entrepreneurship and be introduced to the business ecosystem of Boston. My advice to you would be to take a deep breath and enjoy every moment of the experience, and continue to invest deeply in education and people. Your hard-working and organized nature will continue to help you throughout your education. In addition to learning valuable skills you will progress in developing your confidence and better understanding your assets as a young professional. Continue to navigate the world with integrity and passion.

Good luck!

Future Ariel

Andy’s Team Consulting Experience Part II

Andy Mendez, MBA/SID'23

Andy Mendez, MBA/SID’23

The first time I heard about The Nature Conservancy (TNC) in Belize and their partnership with the Belize Women’s Seaweed Farmers Association (BWFSA) was during the presentations at the TCP Fair. I lingered a bit in their breakout room during the Q&A portion of the event. As the President of BWFSA addressed our questions, I was immediately drawn in by the focus on female entrepreneurship and alternative livelihoods within the regional context of Central America. The immediate surge of excitement I felt was followed by abrupt hesitation. As much as I recognized the value of having a TCP option that complimented my professional focus in international development, I did not have an agriculture or environmental science background. I wondered, was it wise to take on a project outside my area of expertise? How would this project be relevant to my future career path? Would I have the right skills to contribute? At the end of the event, I decided to pursue my interest in other organizations, but The Nature Conservancy was always in the back of my mind. 

That was back in mid-March. Fast forward a month or so later and, at this point, it’s deep into Spring semester. I’m fully aware that the weeks left to choose a TCP team and commit to a TCP project are rapidly dwindling. 

There wasn’t really one moment that made my decision clear – it was the accumulation of several moments, both big and small, that reinforced one another. As I sat in class one morning, I reflected on these moments and realized I already had all the information I needed. I decided I couldn’t go wrong leaning into the incredible relationships I’d built here at Heller, and I knew I would regret not taking advantage of the space to explore and stretch myself professionally. Right there, at the start of our 10 minute break, I opened the “TCP Orgs” spreadsheet and wrote “Andy (1)” in the fourth space next to “The Nature Conservancy.” With now the minimum number of students signed-up, TNC Belize project was officially a TCP team! 

Like the Chica Bean TCP Teams before us, our group was able to secure funding to conduct field research and begin building relationships with our stakeholders in person. On May 16th, our team traveled first to Caye Caulker, one of Belize’s offshore islands, where we spoke with local entrepreneurs and professionals in the ecotourism industry. These conversations gave us an important perspective on the current business environment in Belize as well as the challenges facing marine conservation efforts. Next, we headed to San Ignacio, a town near the border with Guatemala. There we interviewed entrepreneurs who helped us understand the extent of Belize’s reliance on foreign imports and the implications this has on the production and sale of seaweed products in markets outside the country. In Belize City, we met with Saleem Chan, a Mariculture Specialist with The Nature Conservancy who is also serving as our primary facilitator. We met Saleem at the headquarters of the Turneffe Atoll Sustainability Association (TASA), whose staff are dedicated to the management of marine reserves. Saleem sat down with us and described the history of seaweed agriculture in Belize as well as the current landscape of stakeholders involved in the industry. After leaving Belize City, we headed to Placencia, where the BWFSA members live. We spent a week meeting with several of them and getting a better sense of the culture in Placencia. Our fieldwork culminated with a trip to Hatchet Caye, where we saw the seaweed farms firsthand and learned the basics of farm maintenance. 

Now, it’s summer semester and we are officially moving full-speed ahead with our project! I am so grateful to be working alongside my brilliant teammates Gabi Rufo, MBA/SID’22, Beck Hayes, MBA/SID’22, Douglass Guernsey, MBA’22, and Shiko Rugene, MBA/MPP’23. All of us bring a unique set of skills and a nuanced perspective to the project. Thanks to the generosity of the Heller Enrichment Funds and the Office of Graduate Student Affairs, we have already laid significant groundwork for this project. We’re confident that we will come out on the other side with useful and relevant recommendations for the BWFSA and an unparalleled experience for our professional growth.

My Team Consulting Project Experience

Andy Mendez, MBA/SID'23

Andy Mendez, MBA/SID’23

On May 16, 2022, with a mind full of questions, a heart full of hope, and a suitcase full of island clothing, I boarded a plane with four of my MBA classmates. Destination: Belize City. This wasn’t the start of a “hot girl summer” vacation trip (though we made sure to fit in some much-needed beach time!). Our purpose in Belize was to conduct field research with The Nature Conservancy and the Belize Women Seaweed Farmers Association – two organizations at the forefront of the growing sustainable seaweed mariculture industry in Central America – as part of our Team Consulting Project (TCP). 

Instead of a thesis or practicum, Heller’s Social Impact MBA program culminates in a summer-long capstone project where MBA students form groups and provide consulting services for a client organization looking for support addressing a real-world management issue. This process started months before our plane departed Boston Logan Airport. It actually began mid-way through spring semester when the MBA Administration, headed by Carole Carlson and Larry Bailis, reached out with a survey asking for us to indicate industries and organizations of interest. What started off as a 50+ long list has been whittled down to 5 TCP groups serving 5 dynamic organizations. The selection process officially began with the TCP Fair, a two-hour evening event where organizations pitched themselves and their specific management challenge. From there, our cohort talked amongst ourselves, set up small group meetings with clients of interest, and obsessively monitored our ever-shifting “TCP Orgs” spreadsheet (created by the lovely Laura Burroughs!). 

My experience in the Heller Start-Up Challenge and in the SPARK Business Incubator program inspired an interest in working with early-stage entrepreneurs, especially women and people of color. As a result, I originally gravitated toward the Boston Impact Initiative. At the same time, my prior experience working with Syrian refugees and job-seeking immigrants piqued my interest in the Massachusetts Immigrants and Refugee Advocacy Coalition. Then again, as an RPCV and current student in the dual Social Impact MBA & MA in Sustainable International Development programs, I was eager to use this capstone project to further my experience working with local organizations in emerging markets. I was pulled in so many directions!

Around that time, I learned about a group of (at the time) second year students who had met with their TCP client, a women-owned coffee-centered social enterprise called Chica Bean, on the ground in Guatemala the prior summer with the support of funding from the Heller Enrichment Funds and the Office of Graduate Student Affairs. I was excited to learn that this was a possibility, but was unsure of what international organizations might be a feasible option. 

As the weeks went by, potential teams formed, collapsed, or reshuffled. At times, I felt super excited and hopeful about the upcoming TCP experience. Other times, I felt lost and overwhelmed by all of the options. Sometimes I was anxious. Would I make the right decision? Would I choose poorly and have an awful experience? I knew I had to be strategic, but did that mean prioritizing a project in an industry I had experience in or branching out into something new? I wasn’t sure if it was possible to have it all- the best team and the most epic project – so I zeroed in on identifying solid teammates. 

As I mentioned earlier, that spring I was also participating in weekly workshops with SPARK, an on-campus business accelerator for students who successfully pitched prize-winning start-up concepts at the SPARKTank competition. I was really impressed with the creativity and thoughtfulness of the five MBA cohort members who had also earned a spot in this incubator program. It was easy to imagine conducting a successful TCP project with (some combination of!) these classmates. However, based on our sprawling “TCP Orgs” spreadsheet, each of these classmates was interested in a different organization. Would there be a way for us to come together and agree on a project that suited everyone?

Tune in to my next blog post to see how our team finally formed and how we chose an organization to work with!

Is the Social Impact MBA program right for me?

Now that the admissions cycle for Fall 2021 is drawing to a close, we’re beginning to gear up for the Fall 2022 entry cycle, which means we’re doing a pivot over here on the blog: while we’ve been focusing on the needs of our admitted students for the last few months, now I’ll be shifting my focus to those of you who are just embarking on your journey to find the right program. Over the next few months, I’ll be doing a spotlight on our six programs to help you figure out if one of Heller’s programs is right for you. Up first…

The Social Impact MBA

What is it? The Social Impact MBA gives you all the same skills as a traditional MBA (like accounting, financial reporting, leadership and organizational behavior, strategic management, operations management, etc), but all with an eye towards social justice. In this program, you’ll learn how to use the skills associated with a business degree to solve social problems.

Who’s it for? Our typical MBA student has about 3 years of work experience, although we do sometimes admit students with less experience with strong academic credentials. Over a quarter of our domestic students are service organization alumni (Peace Corps, AmeriCorps, Teach for America, City Year, etc). We believe that our program attracts people who are uniquely innovative, hardworking, collaborative, warm and dedicated to social change. Our students hail from diverse backgrounds and professional experiences but all of them cultivate the skills and professional relationships here at Heller to graduate and manage for a mission.

What kinds of classes will I take? You’ll take 68 credits in just 16 months, including participating in at least one experiential learning opportunity, the Team Consulting Project. You’ll take required courses like Data, Models and Decisions; Social Justice, Management and Policy; and Leadership and Organizational Behavior, as well as electives like Environmental Economics and Policy; Building Microfinance Institutions and Partnerships; and Managing the Triple Bottom Line. Depending on the Social Impact MBA concentration you choose, you’ll be able to focus on the sector you’re driven to innovate.

Where will it take me? After graduation, about half of our students continue in non-profit roles, about a quarter continue in roles in government, academia, or international organizations, and a fifth continue in for-profit roles. Recent graduates are currently working as Program Managers for the Stonewall Community Foundation, Program Associates for the Health Policy Commission, Communications and Engagement Directors for Sustainable Business & Innovation at Nike, and Managers of District Partnerships for Transforming Education. Alumni who have been out of school for ten or more years have titles like Executive Director of Strong Women, Strong Girls, Executive Director for the LGBT Center of Raleigh and Deputy Town Manager of Lexington, Massachusetts.

How is Heller’s program different? Heller’s Social Impact MBA is more than a few extra classes tacked onto a traditional MBA program as a concentration, social impact is woven through our curriculum and baked into every aspect of the student experience. Our six MBA concentrations (Social Entrepreneurship and Impact Management; Healthcare Management; Public Management; Sustainable Development;  Child, Youth and Family Services Management; and Social Policy and Management) leverage many research institutes and centers at Heller, a top-10 school of social policy,  so you have the opportunity to dive deep in the areas that are of interest to you. The program is also only 16 months and condenses two years of study into four consecutive, intense semesters – ideal for people eager to return to the workplace and quickly put their new skills into action.

Time Management Challenge: Summer MBA Courses

Man in plaid shirt smiling at camera

Doug Nevins BA ’11, MPP ’21

After enjoying a few weeks off since the conclusion of the spring semester, I’m about to begin my summer MBA semester. To somewhat repurpose the saying, I expect this experience to be both a marathon and a sprint. Heller MBAs take 16 credits over the summer, the same as we would during a typical fall or spring semester, with some credits covered by a Team Consulting Project and some earned through 3 accelerated courses. While it feels a bit strange to be gearing up for MORE work, rather than less, as the weather gets warmer and things begin to gradually reopen, I am optimistic about learning a lot and having the opportunity to focus intensely on my coursework and consulting project. This has got me thinking a bit about time management, a skill that I imagine will be tested quite a bit this summer. I wouldn’t call myself an expert in this area, per se, but I think I’ve developed a bit more expertise in how to plan ahead in classes throughout my time at Heller. Here are a few things I recommend to anyone wondering how time management and planning work in grad school:

  • Plan ahead (review the syllabus!)

Folks who have taken the MBA summer courses in the past have recommended reading the whole syllabus for each course and planning ahead. Before classes actually begin, it could be worth getting a head start on readings, talking to peers about forming group project teams, and being aware of deadlines. I’ve found this approach to be useful during the fall and spring semesters as well.

  • Use your calendar

Google Calendar is an invaluable tool. I block off time that I’m in class in addition to meetings and other activities that are formally scheduled with other people. This can be helpful to make sure days off from class are reflected on your calendar and to anticipate conflicts. Perhaps slightly less obvious advice is to put assignment deadlines on your calendar. I’ve noticed that I don’t anticipate as well when I will be particularly busy unless I do this – having two or three things due within a few days isn’t something you want to realize at the last minute!

  • Anticipate challenges and points of interest

Another advantage of reviewing course syllabi is to identify areas that will either be particularly interesting or particularly challenging for you. For instance, in anticipation of taking corporate finance this summer, I’ve spent some time on Investopedia reading up on general concepts. It helps that, hopefully, you’ll actually be interested in the material you encounter at Heller!

I’ve found that managing my time in grad school is a different process than when I was working full time. The commonality, I think, is that planning ahead and being honest with others and with yourself about what you can reasonably take on, pay dividends. Perhaps comparing this summer to either a marathon or a sprint is inaccurate – it’s more like a relay race, in which your teammates are there to help you out, and despite the rigor and intensity of the process there are still chances to catch your breath.

 

Working to Change the World: Elizabeth Nguyen on her Team Consulting Project

Woman in patterned shirt smiling at the camera

Elizabeth Nguyen, MBA/SID ’20

The MBA Team Consulting Project (TCP), or the MBA program’s capstone project was one of my favorite parts of Heller experience. Over the summer, teams of 3-6 MBA students work with an organization to help with a proposed management challenge. What’s unique however, is that organizations pitch proposals to the students, who are then asked to form teams around their preferred choice. I wanted a project that combined both my MBA and MA in Sustainable International Development degrees, and was excited when Oxfam, a well-known international organization, was one of our choices. The Oxfam team that was formed included three other classmates with international development, corporate social responsibility, and supply chain experiences and expertise that made the group ideal for this project.

We worked with Oxfam’s Private Sector Engagement division on their “Behind the Brands” initiative to pressure the supply chains of the ten largest food and beverage companies in the world. While consumers recognize names such as Unilever, Nestle, or Coca Cola, the agribusinesses who supply to these companies are less visible and less pressured to improve their environmental sustainability and human rights practices. Our goal was to provide our client with a toolkit of resources for future conversations with these agribusinesses in four key areas – land, climate, gender, and transparency and accountability.Three students stand in front of a board with sticky notes

We examined the agribusinesses’ current Oxfam scorecard results, analyzed where they fell short, and researched policies, commitments, and best practices that could be referenced for improvements. The project allowed us to pull from MBA classes such as “Managing the Triple Bottom Line” and “Strategic Management” through analyzing how to make the business case for corporate social responsibility and developing a sweet spot analysis and a theory of change.

Teamwork for this project was a challenging learning curve. Early on, we identified our individual leadership styles and communicated how we work in groups. We also established ways to destress, such as having lunch together or walking around campus. This helped us step away from our work and remember that despite our disagreements, that we were all still friends.

Chart with various projects outlinedThis project was high stakes, with months of team meetings, stakeholder interviews, and research culminating in final presentations in front of the Heller community and Oxfam stakeholders. In preparation for the presentation, I memorized and recited my lines over and over again. At one point, I apparently was even reciting my part of the presentation in my sleep! Our presentation was visually appealing and well executed, showing all of our expertise, research, and analysis. When my cohort finished presenting our TCPs, we all breathed a collective sigh of relief – we were doneFour students smile in front of an Oxfam America sign! Our client, who flew in from DC for our two presentations, was happy with our deliverables and hard work over the summer.

The overall experience of completing the MBA Team Consulting Project was incredible and when I think of all of our final presentations, I am still amazed at how much the teams have been able to accomplish in just a few months!

 

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