Tag: Working to Change the World (page 1 of 3)

Where Can Heller Take You? Andy Mendez’ Answer

Andy Mendez, MBA/SID'23

Andy Mendez, MBA/SID’23

As of today, I have two more weeks of classes left and just five weeks until graduation. It’s hard to believe that I’ll be closing the book on graduate school. It feels like I just got here! While I’m sad to be leaving this community, I am very excited for what is ahead. This week, I was named a 2023 David L. Boren Fellow. For those of you who aren’t familiar with this program, the Boren Fellowship is a study abroad program that aims to provide foreign language training and cultural exchange opportunities for students pursuing a career in the federal government. 

Boren has been on my radar for years. When I was first looking into graduate degree programs, part of my criteria were programs that would position me well for post-graduate opportunities abroad. Boren is a well-known opportunity among Returned Peace Corps Volunteers (RPCVs). It came up a couple of times when I was still serving in Morocco and was put back on my radar when I started to research schools that were part of the Coverdell scholarship program for RPCVs. 

Boren is distinct from other study abroad programs in its focus on preparing Fellows for careers in national security. In fact, one of the conditions of the scholarship is a one-year service requirement with the federal government after completion of the Fellowship program. Unlike Fulbright and the Critical Language Scholarship (which I applied to and was named an Alternate for), Boren has a specific career pathway and is used as a talent pipeline for federal agencies looking to hire students with advanced degrees, language skills, and international experience. 

Applying to the Boren Fellowship program was, for me, an 8-month long process. I consider June 2022 the start of the process for me because that was when I began researching language programs. For context, there are basically two “flavors” of Boren Fellowship programs. You can either apply for a self-designed program or you can apply to one of the Regional Flagship Language Initiatives, which are pre-designed programs for African, Indonesian, South Asian, and Turkish languages. After speaking with Gabriella Lanzi and Phillip Aitken, two Heller recipients of the Boren Fellowship and 2022 graduates of the COEX program, I was pretty convinced that I wanted to pursue a self-designed program. With my past experiences in Morocco and Egypt, I figured it made sense to apply for an Arabic language program that could take me from my current intermediate level to an advanced level. 

I had a really hard time trying to decide if I should study an Arabic dialect or if I should study standard Arabic. If I chose to study the dialect I was most familiar with, the only country option I had was Morocco. If I chose to study standard Arabic, I had many more country options, but would essentially have to start from the beginner level. I also struggled with other aspects of the language study plan proposal. I needed to be able to provide details on the cost breakdown of the coursework, books, and my preferred housing situation.

Aside from the language study plan, I also had to secure letters of recommendation and write two essays: one on the national security implications of my chosen language and country and the other on my plans for pursuing a career in federal service. For these essays, I was in ongoing conversation with the directors of the Academic Fellowships department and the staff at Heller’s Career Development Center, who helped me edit my essays and refine my arguments. Since I already had begun forming relationships with the director of the Sustainable International Development program and the director of the Social Impact MBA program, I let both of these professors know that I was pursuing this opportunity. In previous assignments I had submitted to these professors, I had focused on international issues, so they both were very familiar with my previous professional background and my aspirations to go abroad post-graduation. This meant that when it came time to ask for recommendations, I already had professors who knew me very well and who were invested in my professional growth.

As the end of fall semester was nearing last year, I began to notice more and more cracks in my Arabic language study plan proposal. I realized that the maximum time I could spend in the Boren program was still less than half of the time I spent learning and speaking Arabic with the Peace Corps in Morocco. I didn’t have a strong enough argument for how Boren would help me learn a language I already had a strong foundation in. For the national security essay, I also found it hard to articulate the importance of focusing on Morocco, given the current administration’s foreign policy stance away from the Middle East and towards China, Russia, and Iran. 

For this reason, I completely scrapped my self-designed Arabic study plan and switched to the Turkish Flagship Language Initiative (TURFLI) in Azerbaijan. Due to Azerbaijan’s proximity to Russia in the north and Iran in the south, I was able to make a national security argument about the country’s relevance to US foreign policy, while also making a connection to the core coursework I had done on economic and business development and the elective coursework I had completed on conflict and coexistence. I was also able to argue that my prior experience studying Arabic (a harder language than Turkish by the federal government’s own standard) was proof that I could succeed in the Boren program. 

While I will never know for sure what factors led the selection committee to choose me for this award, I have a feeling that it was partly because of my essay on career plans. Due to the service requirement, the Boren Fellowship really wants to attract people who are serious about a future career in the federal government. For this essay, I wrote about my plans to pursue the Presidential Management Fellows program which, two months before I submitted my Boren application, named me a Semi-Finalist. I believe having gone through and made it to the first round of the PMF process convinced the committee that I was not only serious, but also qualified. My success in the PMF program, as is the case with Boren, was a direct result of support I received from Heller’s Career Development Center, Brandeis’s Academic Fellowships department, and my professors. 

As a recipient of the Boren Fellowships, I will be studying Turkish at the University of Wisconsin-Madison from June to August and then at the Azerbaijan University of Languages in Baku from August to December. It’s a relief to reach graduation knowing exactly what my next steps are and to know that I’m pursuing the exact international opportunity I learned about way back when I was a brand new Peace Corps Volunteer seven years ago. 

Finding your Summer Internship: The Final Steps

Brielle Ruscitti, MS GHPM/MA SID'24 Headshot

Brielle Ruscitti, MS GHPM/MA SID’24

The final weeks of the semester are upon us! It’s crazy how fast the semester has gone by and I can’t believe many of us are just a few weeks away from graduation or starting a new job or internship.  Throughout this semester, I have discussed the many different steps that go into finding a new job or internship and I hope those tips have been helpful; feel free to go back and read those blogs if you haven’t already! I wanted to talk about the last step in the process after you have done all the hard work of crafting your applications, applying, and interviewing, which is to review your offer, final job description and making sure you are a good fit with your future colleagues.

In the interview process, if you were able to meet the team, make sure you can see yourself working well with the group and enjoying the work. I think we can all attest to the importance of a good work environment and a supportive team, as this can increase your job satisfaction and help build your network. It might be beneficial once you accept your job offer to set up an introductory meeting with your new team to start getting to know each other and see how you will fit into the team dynamic. Learning about the company culture, work life balance, typical working hours and the potential commute time are important considerations outside your actual job description that you should consider. I also think it is important to evaluate your career goals at this stage and opportunities for growth that this job can offer.

You should also be sure to review your offer letter closely and ask any follow up questions prior to committing as to avoid surprises later.  I recommend meeting or discussing with another trusted individual, if possible, to review things such as the offer letter and job description as they might have more questions that you haven’t yet considered. This has personally helped me as they also might offer some grounded outside perspective and advice to help you evaluate if the job is a good fit and helps you progress towards your goals. Also, if you are applying to a full time position, I advise reviewing the company benefits to make sure they align with your needs. I hope this blog series has been helpful and I wish everyone the best of luck in the job hunt!

Spark Tank 2023

Whether you’re an MBA student or not, Heller offers a variety of ways to engage with social entrepreneurship, including competitions, workshops, and classes that give every student the opportunity to pursue a social venture, develop a plan, and get feedback from professionals.  We’re currently less than a week out from one of my favorite of these events: SparkTank!

Next week, Brandeis is hosting their annual SparkTank event, a competition where students, faculty, and staff compete for a share of $50,000 in funding to turn their innovative ideas into viable businesses. The SparkTank event is part of the Brandeis Innovation Spark program, which is an experiential education program of the Innovation Center at Brandeis University. The program provides students with the opportunity to learn through doing by offering seed funding, mentorship, and a collaborative community to turn their innovative ideas into viable businesses. The program seeks to inspire students to think creatively about solutions for real-world problems.

Last year, five Heller student teams entered the weekend-long competition, and all received prizes. The community-driven aquaculture venture Sowing Seas, led by Beck Hayes, MBA/MA SID’22 and Ariel Wexler, MBA/MA SID’22, took first prize, and plant-based sustainable meal vendor Farmer Foodie, led by Alison Elliott, MBA/MA SID’22, shared second prize. Heller teams frequently do well in this competition, including winning more than $22,000 in combined prize money in 2018 and taking four of the top spots in 2020.

Participating in Brandeis’ SparkTank event is just one of many ways you can get involved and turn your innovative ideas into viable businesses: students can also participate in The Heller Startup Challenge, an intensive, three-day social enterprise initiative, open to Heller students as well as undergraduates and alumni. Participants form or join teams around an idea to solve a pressing social issue, develop a business plan with the help of a mentor, learn from peers with different skill sets and pitch their plan at the end of the weekend– and there’s a $1,000 prize!

Heller students can also compete for the Hult Prize at Brandeis. The Hult Prize is a year-long international student competition to sustainably solve the world’s most pressing social challenges offers a $1 million prize—but first, students have to win at their local college competition. The Hult Prize at Brandeis is the culmination of a semester full of entrepreneurship, offering students a chance to pitch ideas refined through feedback at previous events.

Whether you’re an MBA student or not, Heller students have the opportunity to explore how entrepreneurship has become a driving force in the social enterprise sector. I’m so excited to hear how the competing Heller teams do this year!

The Importance of Pivoting

Andy Mendez, MBA/SID'23

Andy Mendez, MBA/SID’23

One of the many benefits of being a Heller student is the ability to take courses outside my academic area of focus. When building my course schedule for the first half of the current spring semester, I quickly decided that I wanted to take Women, Peacemaking & Peacebuilding taught by Boston Network for International Development (BNID)’s Executive Director, Nanako Tamaru. I already had a strong basis in gender studies since one of the focus areas of my work in the Peace Corps was gender development. Additionally, I had taken two courses focused on gender last fall. The Women, Peacemaking & Peacebuilding course caught my attention because it would allow me to build on my theoretical foundation in gender studies while also gaining a basis in conflict resolution and coexistence, a field in which I didn’t have much prior knowledge. 

Our final assignment for the course was to write a 600-800 word OpEd on a contemporary issue relating to women, peace, and security. This assignment appealed to me because I wanted more practice writing for a generalist, public audience. The OpEd assignment challenged us to be persuasive rather than descriptive, with a clear call to action for the relevant stakeholders addressed in the opinion piece.

I was surprised to find that I struggled to identify the right topic for this assignment. I started out wanting to look at women in the Nagorno-Karabakh conflict between Armenia and Azerbaijan and how women who were not mothers were being left out of the peacemaking process. I had only ever written about Central Asia once, in a paper that looked at economic development for internally displaced people in Azerbaijan. Last fall, I applied to (and am still waiting to hear back about) a Boren Fellowship to study Turkish in Azerbaijan, and figured this assignment would be a great way for me to learn more about the region. However, I quickly discovered just how little context I had. I realized I wouldn’t have enough time in a half-semester course to build the knowledge base I needed to cover this topic accurately and effectively. 

For that reason, I decided to change my topic. I instead pivoted to looking at state and non-state violence against religious minorities in Egypt, where I had been a volunteer educator during the last two summers of my undergraduate career. Whereas I knew very little about my original topic, I knew a lot about this one. So much, in fact, that I found it really difficult to fit a discussion of this topic into the 800 word limit. I found myself taking a lot of time to explain the context around certain trends, which left me with very little room to present my stance. It was also hard to be very focused with my recommendations because there are so many interlacing pieces to this issue that an integrated approach is the only way to effectively address what’s happening.

Finally, I settled on writing about violence against women human rights defenders (WHRD) in Libya. Since North Africa is my region of professional interest, this topic allowed me to learn more about a country in the region that I had not previously engaged with. This topic also more directly addressed the parts of the prompt that called for an analysis of gender and conflict dynamics. While it was frustrating to change topics so many times (especially since I consider myself to be a very decisive person!), I am very glad that I acknowledged the shortcomings of my earlier topics and kept pivoting until I found the right one for this assignment. 

In the immediate aftermath, this experience reminded me of the importance of trusting my gut and making necessary pivots (something we hear a lot about when discussing social enterprises in the MBA program). In the long-term, I already see ways in which this exercise will support my future career. As someone who is on track to be a policymaker in the federal government, the ability to communicate with a wide variety of stakeholders — including the general public — is an essential skill. Additionally, I recently started a role as a Foreign Policy Writer with Al Fusaic, an online platform that seeks to disrupt stereotypes about countries in North Africa and Southwest Asia, while facilitating cross-cultural connections. As a content writer, I will be publishing public-facing articles that highlight and demystify ongoing social, political, and economic developments in the region. For one of my first assignments, I will be repurposing this Op-Ed for Al Fusaic, which I’m pretty excited about! Until that’s published, you can read the initial version of my Op-Ed on the website Dispatches on War and Peace.

Happy (Belated) International Women’s Day!

In the spirit of the holiday yesterday, and in honor of women’s history month, I want to share the stories of some of the women at Heller leading the way in improving the lives of women around the world. It goes without saying that Heller is a place to get a world-class education, but these students’ stories remind us that students, faculty, and staff at Heller are also dedicated to driving positive social change and embodying our motto of “Knowledge Advancing Social Justice”.

Six students at the Heller School pose for headshots
Top images, left to right: Ilana Fitzpatrick MPP’24, Ophelia Delali A. Akoto Heller PhD ‘26, Vilma Uribe, Heller PhD’26.
Bottom left to right: Jamie Morgan, Heller PhD’23, Kaitie Chakoian, Heller PhD’24, Hannah Wilcove MPP’23

Ilana Fitzpatrick, MPP’24
Her dream role and plans for after graduation? Creating a nonprofit that provides mobile gynecological services to those in need. “There’s this challenge in finding a gynecologist that doesn’t make patients feel shame. It’s even harder for those living in areas that don’t have access to these services,” said Fitzpatrick. “My goal is to empower those who have historically been oppressed. I feel like it is my responsibility to give back.”

Ophelia Delali A. Akoto, PhD ‘26

“We’re pushing for a society where women have the same opportunity as men,” she said. Through her doctorate program at Heller, she’s looking to better understand women’s economic empowerment, education of girls and racial equity research. “My mentors within the Heller School have shown me how to be comfortable with being uncomfortable,” said Akoto. “I’m not even a year into the program, but they’ve already shaped the way I think.”

Jamie Morgan, PhD’23

She chose to attend the Heller School because it provided her with the flexibility to pursue her niche passion for abortion advocacy work. “Working with mentors like Anita Hill, who have this social movement expertise, has been an amazing experience. It’s given me the opportunity to build my own adventure and step into that legacy of social justice… I’m very motivated to study abortion research. Access to reproductive healthcare, especially for women, is one of the most central parts of our lives,” said Morgan. “Our reproductive aspects affect our future. It’s essential for people to be able to decide if and when to have children.”

Read the rest of the profiles of women at Heller advocating for change, and have a happy Women’s History Month!

The Ultimate Balancing Act: School and Work

Calah McQuarters, MBA'23 headshot

Calah McQuarters, MBA’23

The most common question I have been asked during panel discussions, prospective student visits, and interviews is “Is it possible to work and go to school at the same time”? Well, I am here to answer this question once and for all for everyone: it depends. I know, I know. That is likely not the answer you were anticipating or wanting to hear, but it’s the truth! Every person is different. Every person’s capacity is different. Every person’s needs are different. Because of this, there is no one answer to this question. However, today, I will tell you about my experience balancing work and school.  

This semester, in addition to taking 6 classes (20 credits), I also have two part time jobs. (I got exhausted just typing that out!) I am a Graduate Assistant for Heller’s Admissions department, hence the beautifully written blog posts you all receive from me regularly ;). I also work as a Program Manager for a local non-profit organization dedicated to healthy aging. I started both jobs in the same week and about a month after classes started (it was a very busy September). Combined, my jobs take up about 20-25 hours of my week outside of class and each requires something very different of me. As a GA, I spend the majority of my time talking to you all through emails, visits, and interviews. As a Program Manager, I am responsible for making sure programs run smoothly, grant reporting, meeting with local stakeholders, and whatever else is needed (such as being a website designer…). My GA role is in person while my other role is remote. As a GA I have a structured weekly schedule, but as a program manager I set my own hours. (Side note: flexible, remote jobs can be equally amazing and tricky. While you can work when you want and in whatever attire you want, the battle between napping and productivity is real and difficult every day. If I am transparent, napping has won more daily battles than productivity…) These two jobs are very different in so many ways. Each has its advantages and disadvantages, and each is teaching me something new almost daily! I share this information for two reasons: to show it is possible to work and be a full-time student and to also show the range of jobs accessible at Heller and the greater Boston area. 

Now, before you run to start submitting job applications, let’s all take a step back and remember what I said in the beginning. Everyone is different. It has taken much trial and error to learn how to semi successfully balance school and work (not to mention extracurriculars). I have three different calendars and alarms galore to help me manage my time, and even with all of that, some days I still get behind. So why do I do it? Two reasons: capacity and need. As a person that loves being on the go, I tend to be energized by doing. I love being a busy bee and I haven’t run out of capacity (yet… we’re coming close). Also, life in the Boston area can be expensive (especially for a girl coming from Oklahoma!). As I said, everyone’s needs are different and right now, mine require a little extra money for monthly movie outings to keep me from going crazy :). 

So there ya go! Is it possible? Yes. Is it necessary? That’s up to you, your capacity, and your needs. Either way, make sure what you’re committing your time to is serving you just as much as you are serving it. 

Heller 2023 Winter Highlights

Every quarter, my colleagues in Heller Communications put out a new issue of the Heller magazine, and at the risk of sounding like a bit of a dweeb, I always read it cover to cover. Although I would say that Heller is better than a lot of workplaces at fostering community, there’s always so much going on that it’s hard to keep up with what everyone else in the building is up to. The Heller Magazine always does a great job highlighting interesting stories from students, alumni, faculty, and even giving a bit of Heller history. Some of my favorite articles from issues past include Beyond “Do no harm”The Best Lessons I Learned at Heller: Alumni share stories about their favorite professors, and 2020 asks us: If not now, when?.

When I came into the office on Tuesday, I was so excited to see the Winter 2023 issue in my mailbox, and have spent the last few days reading it cover to cover. You can find the full accessible PDF here, but I wanted to highlight some of my favorite articles from this issue.

Championing Social Justice – Although all of this article, which focuses on the initiatives that Interim Dean Maria Madison has implemented since stepping into the role last summer, I though the section that focuses on Heller graduates’ career outcomes was particularly interesting. Of Heller graduating class this year, an impressive 98% were employed, pursuing graduate studies, or had received competitive fellowships within six months of collecting their Heller diplomas. Our Interim Assistant Dean of Career Development, Jasmine Waddell, attributes this in part to the connections students forge while at Heller, ““The entire community is dedicated to advancing the professional development and employment outcomes for our extraordinary students. It’s not just our office — faculty in all seven programs bring in employers as guest speakers to connect the academic content to career opportunities.” In my role in admissions, I often find that many students are interested in taking classes and even whole programs online, but I think that really ignores a crucial aspect of graduate school: the ability to forge connections. As someone who earned a Master’s degree through an in-person program and is currently enrolled in an online program: an online program simply cannot compare to an in-person program when it comes to expanding your network, and I think this article really underscores something I knew but hadn’t articulated to myself: how crucial forming real world connections is to getting ahead.

Stand-out quote: “Waddell’s team runs a wealth of programs, both virtual and in person, designed to connect students with potential employers. There’s an annual career fair, now offered virtually, and a Career Trek to Washington, D.C., among other initiatives. Through the MBA Board Fellows Program, MBA students are invited to serve as nonvoting members of nonprofit boards, giving them hands-on experience and a rare window into the inner workings of organizations.

The Power of Girls’ Education – This article immediately caught my eye as a graduate of a women’s college, and it didn’t disappoint. Learning about how Beatriz Pleités, MA SID’23, spent her practicum working as a development and communications intern at SEGA Girls’ Secondary School in Morogoro, Tanzania, was so interesting– and how amazing that she learned Swahili during an internship! This article gets a lot of points from me for the feel good factor, and also the adorable photos of the children at the school.

Stand-out quote: “I come from a developing country myself, but when one of the students sought my advice after her parents asked her to get married, I realized how different my adolescence was from theirs,”  Beatriz says.

Yuqi Wang, MBA/MPP’20 : Fostering equity in Kendall Square’s business center – Kendall Square is one of my favorite areas in Boston, but I’ve never thought of all the work that goes into making the neighborhood so charming. Reading this article about the work that one of our recent MBA/MPP graduates does in her role for the Kendal Square Association was so interesting. Yuqi leads programs related to diversity, equity and inclusion, corporate responsibility and community impact, including the Inclusion Drives Innovation program, which focuses on helping participants develop the tools to improve intersectionality. It’s always so interesting to learn about the impactful and interesting work that students go on to do after the graduate, and Yuqi is certainly no exception!

Stand-out quote: ““It all comes down to power at the end of the day, and programming and policy are two sides of the same coin,” Wang says. “When you’re trying to think of how [you] can be a change agent on an individual level, there is a lot of potential in programs to push people and companies forward to change policies. I find that very fulfilling and very cool.”

The Summer Internship, Part Two

Brielle Ruscitti, MS GHPM/MA SID'24 Headshot

Brielle Ruscitti, MS GHPM/MA SID’24

In my last post, I started talking about how I was starting my summer internship search, and now I will update on how the process is going and what other steps I have taken. I previously mentioned the importance of the Heller School’s resources, specifically career services.  Over the past couple of weeks, I have met with career services to talk about how to strategize my internship search, resources available and had my resume and cover letter reviewed.

Having a reviewed and ready to go template resume and cover letter is extremely useful for when I find an internship that I would like to apply to. I can easily customize my materials to fit the job description and confidently submit my application. I have been using Handshake and LinkedIn most frequently to find positions applying to ones that I am most interested in.  I have learned that using filters on Handshake can be really useful for searching for specific position types, durations and paid vs unpaid opportunities. LinkedIn is useful for looking at specific organizations you are interested in that are hiring and even tells you how many other applicants there are. Additionally, remember to keep your LinkedIn profile updated, this is not only a great way to keep track of your accomplishments but also LinkedIn is great for networking. One of the biggest takeaways that I have had so far is that every organization tends to have a different hiring timeline, so some agencies and organizations might be hiring spring intern and some might be looking for summer interns. Make sure to take your time and realize that some of the positions you might be looking for aren’t being hired for yet.

Another great resource that I have explored is information session and events that Heller is hosting. Information sessions, specifically about the practicum search is a great place to get your questions answered. I attended a session last week hosted by Mary Poor and learned so much about what previous students have done for their practicum, and what is required for the Heller school, such as forms, and visa information, if applicable. Additionally, there were a number of resources shared at this event that I am definitely going to be using going forward in my search. This event was also super helpful as there were current and previous students present to talk about their practicum experience, and share what finding and completing the practicum was like.  If there are any other events that are like this in the future I will be sure to attend.

In my next post, I will be sharing some interview tips and reflections on some of my interview experiences, so stay tuned!

MBA Extracurriculars: The Board Fellows Program

Andy Mendez, MBA/SID'23

Andy Mendez, MBA/SID’23

As of right now, less than two months remain in my tenure as a Heller MBA Board Fellow and the 2023 cohort is actively being recruited from among the ranks of first-year MBAs. In the Board Fellow program, MBA students are matched with nonprofit organizations and sit on their Board of Directors as a non-voting member for 12 months. I had the great fortune of getting matched with Bikes Not Bombs, a youth development organization that uses the bicycle as a vehicle for social change. I entered this program to get a better understanding of nonprofit governance, to connect with a local organization that does programming in my professional area of interest, to expand my professional network, and to increase my leadership skills. Here are my tips for maximizing this opportunity!

Join a Committee

Both corporate and nonprofit boards organize themselves into relevant subcommittees. Common ones include Finance, Executive, Governance, and Fundraising. At Bikes Not Bombs, I knew early on that I wanted to join the Governance committee. This committee has been focused on board member recruitment, engagement, and succession planning. Prior to coming to Brandeis, I had been involved in the recruitment, onboarding, support, and offboarding of AmeriCorps volunteers and was curious what recruitment looked like for a nonprofit board. Joining a subcommittee helped me get a firsthand insight into this process, while also allowing me to connect with a smaller subgroup of board members who I met with on a monthly basis (as opposed to the other board members, which I saw at our bi-monthly full board meetings). 

Volunteer or Help Plan Events 

Many nonprofits have annual flagship events that they are known for. These events are usually focused on fundraising and sharing the progress the organization has made that year. Bikes Not Bombs hosts two big fundraisers – the Building Momentum Breakfast and the Bike-A-Thon. For this year’s Bike-A-Thon, I volunteered to help run registration for teams biking in the event. Volunteering was a great way for me to meet key staff in the organization and hear from veteran participants their reflections on what this event means for them and the surrounding Jamaica Plain community. 

Have One-on-Ones with Board Members

Each person on the board (unless they are retired) is an active professional. At least 4 people on Bikes Not Bombs board were alumni of Heller’s MBA program! Meeting one-on-one for a virtual coffee chat was a great way to get to know them better, learn more about their career trajectory, and hear about what motivated them to get involved on the board. One of my favorite one-on-ones was when I had the opportunity to talk to Bikes Not Bomb’s capacity building consultant. From this conversation, I learned a lot about what it takes to improve board governance. 

As you can see, there are many ways to get involved beyond just attending board meetings. Many of my peers in the Board Fellows program have also taken on special projects related to committee work and many of them have found internships through their connections on the board. Nonprofit boards really appreciate the perspective of younger professionals and many boards are looking to fill certain skill gaps which Heller MBA students come equipped with. I’ve really enjoyed my Board Fellow experience thus far and I look forward to finishing strong!

My Summer Internship Story

Ronunique Clark headshot

Ronunique Clark, MPP’23

“Work all winter so you can have fun all summer” or whatever the kids are saying nowadays… was not my experience this summer! Since my sophomore year of high-school, I’ve challenged myself to obtain an internship during my summer breaks. Internships grant students the opportunity to showcase their soft skills, but also gives the chance to learn new skills. It provides the opportunity to gain real life work experience that is transferable to your future career goals and even in the classroom.

For the Master of Public Policy program here at Heller, it is highly recommended to do an internship over the summer for the reasons stated above and many others. This summer, I had the opportunity to intern with the Department of Revenue – Child Support Enforcement  Division at the Metro office in Downtown Boston Government Center area. The Department of Revenue (DOR)  in Massachusetts manages the states taxes and child support. In addition to this, DOR  helps cities and towns manage their finances and administer the Underground Storage Tank program. The main focus of this agency is rulings and regulations, tax policy analysis, communications and legislative affairs.

The Child Support Enforcement (CSE)  Division provides tools and services to parents who pay child support and parents and caretakers who receive child support. Child support is a way for parents to share financial responsibility for their child even though they do not live together.  Even though I have previous experience in social/human services, the child support office was just a place I knew no parent wanted to be summoned too. The stereotyping around child support is that the state just wants to take your money and give it to a person that you no longer want to have any connections with whatsoever. Yet the person you no longer want to have relations with is now either the mother or father of your child or children, sealing that connection for life. So who is really at fault? Certainly not the child, so the DOR steps in. In the past year the division has allocated $2 million in compensation for children in Massachusetts.

My work was very clear, transparent, and extremely eye-opening. I worked from home Mondays and Fridays and hopped the orange line train Tuesdays, Wednesdays, and Thursdays.  As I have stated in previous blogs, I have learned to attend new experiences with minimal  preconceived notions and expectations, especially with the work I would be doing and the customers I would interact with. I was tasked with a two part summer project which required me to take a deep dive into our GMT testing process. GMT Testing in “normal people terms” is paternity testing in order to establish paternity between the child and alleged father.  All parties, alleged father, mother, and child have to participate in paternity testing.  The first part of the project, I spent time conducting data analysis using Excel about variations in our appointment attendance and testing result rates. I was able to provide Regional Directors with data that would help them meet their testing goals for the fiscal year. This part was daunting, to say the least, because I had minimal Excel experience beforehand but my supervisor never held that against me and trained me efficiently on how to navigate it. I wouldn’t say I am an Excel guru now but I certainly obtained good Excel skills.

For the second part of my project, I conducted a phone survey with mothers who were on TANF (Temporary Assistance for Needy Families) or formerly receiving TANF about their experiences with the GMT test process. I chose TANF mothers as my sample population because majority of child support case referrals are directly from our DTA offices. I called 90 mothers in hopes they would participate in my survey, and I received a response from 37 mothers, which, for me, was huge because I had never conducted a phone survey, and because I did not know if these women would even want to participate. I was able to gather information regarding trouble with scheduling of appointments, problems accessing the testing location, and concerns with our policies. Being able to hear these mothers stories and concerns made me feel extremely anxious, because I am a public policy student who is currently trying to break into this system. However, the system was already established in a way where all I could say to mothers who expressed concerns I was not trained for was, “I will take down your information and pass it along.” I sympathized with these mothers as a child whose mother applied to receive child support, yet rarely was given anything. I was able to present these findings in a final presentation followed by my personal recommendations to CSE regional directors who were very pleased with the results. However, I can not tell you if they will follow through with the feedback and recommendations. Maybe it will be a blog for another time? I hope!

To close out, I can say I was very proud of the work I was able to produce, the skills I was able to learn, and the people I connected with over the course of my summer.  I enjoyed my work so much that I switched my concentration from Economic and Racial Equity to Child, Youth, and Family Policy (CYF). I felt that the CYF concentration would be able to provide me with the tools to that would foster a healthy development of children, youth, and families a concentration that I honestly should of started with from the begin of my graduate school journey. Better late then never, right? Excited to see what this concentration entails as I approach my final year of grad school. Thank you, DOR, for an amazing summer and thank you, Heller, for providing me with the tools to succeed in that space!

 

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