So far into my internship at National Consumers League, I have learned valuable skills I do not get exposed to on a daily basis in the academic environment of Brandeis. My first assignment there was to get used to using Twitter as a means to connect our followers. At first I was mentally hesitant since I was not used to constantly being on social media, and it was overwhelming to handle all aspects that come with it. But gradually, I learned that social media is a very effective way to reach out to the general public.
Except for researchers or reporters, who are responsible for finding extensive and reliable sources backing their news or findings, average people find minced and succinct news to be easier to digest and more accessible. Thus I constantly have to find a way to jam the load of information into a tweet with a maximum of 140 characters. And when I don’t have to give out information in the form of tweets, I keep my comments and article brief and concise. This job not only gives me the opportunity to practice and improve my research skills, it makes me realize the most effective way to feed the general public news and information. In the future, I may not continue to work on social media or Twitter, but this has become a mentality I keep in mind whenever I write something: be succinct and be mindful of how my target audience will best absorb the information.
Another skill I have learned is interpersonal skill. When I first came to my job, there were things I believed should be done in certain ways that might not be exactly what my supervisor believed should be handled. At first, I chose to blindly follow what my supervisor wanted, although there was some frustration with having to redo the project all over. But later, I realized that it was a complete waste of my and my supervisor’s time and energy, and it could be potentially straining for our relationship. After that, I was determined to have better communication with him. Now, whenever we enter a project or assignment, we make sure to talk to each other first. We think about the approach we’d like to use, what expectation we have, who the project targets, and if there are better ways to do it. After our session, we come out with an agreed upon solution and keep on that track, so as to not waste our time and improve our relationship and trust.
I also learned that I should voice out my disagreement in these sessions in a contributory manner. It may seem scary to tell your supervisor you disagree with them, but my supervisor is a very kind and patient man who is more than happy to hear out concerns about our work. Plus, when both parties understand the expectations we have, it is easier to work with each other in the long run. Last but not least–and I can’t stress this enough–it is important to remember that asking a lot of questions does not mean you are unqualified for your job or that you don’t know what you are doing. Asking question simply means you care about your work and you want to do it properly.