Genesys is the market leader in omnichannel customer experience (Voice, IVR, Web, Chat, E-Mail) and in contact center solutions, both in our Cloud offering and on Customer premises. We help brands of all sizes, from Microsoft, Nike, and Fidelity to Fred’s Pizza Shop, make great Customer Experience great business.
The Genesys Customer Experience platform powers optimal end-customer journeys across all touchpoints, channels and interactions to turn customers into brand advocates.
Genesys is trusted by over 4,500 Customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.
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