Whether or not you’re a professional project manager, negotiating skills are crucial to the success of any project, small or large. When working with others, conflicts will always arise, but being able to control these situations and find “win-win” solutions that work for all parties involved is an incredibly valuable tool. Yet, negotiating is not an easy task and requires a wide range of strategies and skillsets. For example, you might need to create values by encouraging open communication between parties and finding shared interests so that both sides get something out of the situation. Changing your Best Alternative to a Negotiated Agreement (BATNA) to boost your bargaining power in a negotiation is another useful tool.
To help project managers and those interested in conflict resolution acquire new negotiation skills, Brandeis GPS offers an online Negotiating and Conflict Resolution course that provides a framework to understand the basis of conflict, to select an appropriate conflict resolution strategy, and to employ tactics that optimize results for both individuals and organizations. As part of the MS in Project and Program Management degree program, this part-time, fully online course will explore several approaches to conflict resolution that differ among collocated and virtual teams. Students will also understand how cultural differences, interests, and values influence negotiation strategy and tactics. Topics will include:
- Value creation and value claiming
- BATNA strategies
- Ethical and unethical negotiating tactics
By the end of the course, students will develop a systematic and positive approach to negotiating with colleagues, bosses, clients, other stakeholders, and external groups of all kinds–in ways that equip you to deal also with all kinds of conditions and circumstances.
Those interested in the course who do not yet wish to pursue a full master’s degree can still participate. At Brandeis GPS, you can take up to two online courses without officially enrolling in a program. This is a great opportunity to get to know our programs and approach to online learning. View our full course catalog here, and preview our spring 2017 courses here.
Questions Contact our enrollment team at firstname.lastname@example.org or 781-736-8787.
Brandeis University’s Graduate Professional Studies division (GPS) is dedicated to developing innovative programs for working professionals. GPS offers 11 fully online, part-time master’s degrees and one online graduate certificate. With three 10-week terms each year, Brandeis GPS provides exceptional programs with a convenient and flexible online approach. Courses are small by design and led by industry experts who deliver individualized support and professional insights. For more information on our programs visit the Brandeis GPS website.
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