While I’ve held steady employment since I was 14 years old, working at the New England Innocence Project this summer has been the first time in my life I have genuinely looked forward to work each and every day. As much as I love being on campus, I could certainly get used to commuting to Boston everyday, walking across the downtown area, and spending time in an office overlooking the Common. However, as much as I enjoy the scenery of downtown Boston, I enjoy NEIP not simply because of the location, but because it’s a place where I am proud of the work I do, and confident in my ability to contribute.
This week marked the arrival of the next intake intern, Freda, who will serve in my position throughout the fall and winter months after I have left NEIP. The task has been given to me to the train Freda and in doing so I now recognize how much there is to learn about the intake position. I’ll be responsible for familiarizing Freda with many of the nearly 4000 applicants that NEIP has been working with since its inception, spreading extensive knowledge about our past and present cases. In addition, I’ll need to show her how the organization functions, by instilling in her an understanding of the online databases, the system of physical files, and the interactions between directors, attorneys, volunteers, and interns. To be effective, I’ll have to transfer to her many of the skills that I have learned from NEIP over the last month, in becoming a better communicator, a more patient individual, and a more organized worker.
By speaking with attorneys on a daily basis, I have learned to communicate more effectively, sounding at times more like a seasoned attorney than an intake intern – to the point where I’ve been called “Attorney Jacobson” more than once. Through experience and repetition, I have become more confident and more helpful when speaking to inmates and applicants as I am better able to answer their questions, predict their responses, and provide guidance throughout our screening process. In becoming a better communicator, I expect it to pay dividends whether I am engaging in discussion in the classroom, or working behind the counter at Einsteins.
In learning the essence of patience, I have become more accommodating and more responsive in my exchanges with the family members of inmates. While I’ve often avoided conflict throughout my life, I no longer fear potentially argumentative interaction with applicants, and instead I look forward to trying to achieve conciliation through patient dialogue. While this newfound patience will undoubtedly benefit my personal life, it should also improve my ability to work with others in an academic setting.
By serving in a position that requires many hats, I have become more organized in my work. One minute, I might be performing drafting a Case Review Committee Memo for an applicant such as Clarence Spivey, the next I might be brainstorming ideas for how to improve our screening process, and the next I might be gathering statistics for a grant, such as the Bloodsworth. Without effective time management, and physical and mental organization, I would struggle to keep up. This should hopefully make me a better studier, and a more productive employee.
It saddens me to recognize that I’ll soon be done at NEIP, but I intend to make the most out of my last month here.
Daniel Jacobson, ’16