‘ESL’ Articles at WOW Fellowship Blog

I have so much to reflect upon about the beginning of my summer as a Workforce Development intern at the International Institute of Boston (IIB). IIB is a refugee resettlement agency, with two other locations, in Lowell, MA and Manchester, NH. When a refugee (or asylee, Cuban/Haitian entrant, or Afghan and Iraqi Special Immigrant Visa recipient) is resettled in Boston, they are enrolled in Case Management, Employment Services, and English classes. I work with Employment Services. You can read IIB’s mission on their website, but to explain it in my own words, I will describe my job as a Workforce Development intern.

This summer, IIB is in a temporary location, since their new building is under construction. Their interim space is now with the Asian American Civic Association (AACA), another non-profit with a goal of developing the workforce and promoting economic self-sufficiency.

I do many different projects and tasks with Employment Services. I create resumes for clients and then meet with them to review. I apply for jobs for clients after knowing their preferred positions and locations– the positions are mostly entry level, but the jobs vary on the English level of the client. I make retention calls to clients after they get jobs, and update the records, which is important for IIB to track how clients are doing in their jobs. Clients are enrolled in CRES or TAG, and both are funded by the U.S. Office of Refugee Resettlement, and you can read about them here. Something I did not expect was the amount of French I would be speaking (I took French from 6th-12th grade). I am often assigned to meet with Haitians with low-English literacy because I can translate material.

A big part of my job is teaching. On Mondays, I teach the Cultural Orientation Program (COP). New clients are enrolled in COP which runs for four weeks. This class covers living in the US, rights/ laws, education, personal finance, government, health/ hygiene, and sex ed. I never thought about these aspects of life in the US since I grew up here, but many of the clients come from countries where there are different cultural norms and expectations.I never pictured myself teaching consent to a group of young men from Somalia, but this internship always surpasses expectations.

On Fridays, another intern, Sylvia, and I lead the COP trip. Examples of the trips include the Freedom Trail, Boston Public Library, Harvard Square, and the State House. Also on Fridays, Sylvia and I teach the Workforce Orientation Workshop (coincidentally, another WOW acronym) to the same students in COP. After the trip, we give the students a break, and we prepare for the afternoon class, which also runs for four weeks. This class covers getting a job in the US, job etiquette and workplace standards, interview skills, and personal finance/ budgeting/ taxes. This class is a great way for people to learn about jobs they may have in the US, and how to apply and interview for them. It is difficult to find a job in a new country where you may not speak the language well, do not have professional references or a career network, and do not have an equivalent degree in the US to one you may have earned in your home country.

COP trip to the State House. IIB often requests this guide, Brian, who adjusts the tour for people who are new to the country and who may have low levels of English proficiency. — COP trip to the State House. IIB often requests this guide, Brian, who adjusts the tour for people who are new to the country and may have low levels of English proficiency.

My main goals for this summer were to see how this furthered my career interests and to apply what I am studying in school to my work. For my career interests, I have become more interested in non-profit management. For my academic goal, I have seen how my studies apply to my internship. I have been able to apply Politics and Economics classes, as well as certain classes like American Health Care. When I am teaching US policies, laws, and personal finance, I want to think more about what I have learned at Brandeis, and how it can help refugees who are assimilating to American social, political, and economic life.

I have already seen how rewarding the work can be– two brothers were recently resettled in Boston and enrolled in programs at IIB. From teaching them in COP and WOW, I could see how determined they were to get jobs. They were excited the day they received Social Security cards, which meant I could help them apply for jobs. I helped them apply for a job, took them to the local Citizens Bank to set up bank accounts, and practiced interview skills. In the same week, they each interviewed and were hired at the same full time job. After their first job, they can come back to IIB to enroll in the Service Industry Training Program or the Hospitality Training Program, and they can use any other employment service.

This is just the beginning. I’m looking forward to a fulfilling summer at IIB!

Emilie Kahn-Boesel ’18

“Good after…”

“Good afternoon visitor it is nice…”

“Good afternoon visitor it is nice to see you!”

After three tries, the classroom full of young learners welcomed me to Leopard Tree Learning Centre in perfect unison. I started giggling as my supervisor, the founder and director of Streetlight Schools (which runs Leopard Tree) introduced me as Ma’am, and told the class that I wasn’t just a visitor, but that I would be their new tutor. Then, as if on cue, the littlest ones jumped up from their seats and all ran up to introduce themselves and hug me. Although I was clearly disturbing the class, their teacher (whom they also refer to as “Ma’am”), let them carry on and eventually we all settled down and listened to her lesson on multi-digit addition and subtraction.

Despite it only being my first day, I could already tell that the class was hectic. There were at least 25 kids in the room, ranging in ages from 5-14. Leopard Tree is split into two classes: younger learners and older learners (with a few exceptions in those divisions). There is one teacher for each class. However, within those two rooms, there are a range of skill levels, both high-need learners and low-need learners. The Centre is intended to be an education lab that caters to children who live in Bjala Square, a property company that aims to bring affordable urban living to Jeppestown, a suburb of Johannesburg. Streetlight Schools and Bjala Properties recently partnered together to bring Leopard Tree to the Square, so that they could assess urban education and attempt to create a model that caters to the needs of urban learners in South Africa. (For more information on Streetlight Schools click here and for more information on Bjala Properties click here.)

The learners, most of whom live at Bjala Square, come from a variety of schools in the area, and obviously have a range of backgrounds in literacy and numeracy. That is what makes the Centre so hectic, as of now. It is very difficult for only two teachers to cater to the needs of all of the learners, which is part my job to alleviate as an intern. However, the current set-up of the Centre is temporary: Streetlight is currently working on a huge expansion project, through which the Learning Centre will have a new location where they can accommodate at least 100 learners. They are also in the process of founding a private school in the neighborhood, where they intend to implement the education models that they have been evaluating/developing in the Centre. (The new centre will continue to serve as an education lab to create new and innovative models of urban education.) They hope to open the school next year, beginning with grades R (kindergarten) and 1, and then adding a level each year.

As an intern, my duties fit into each of these different missions. In the mornings, I work in the office, mostly doing research for Streetlight. Right now, I am researching literacy assessments for primary school learners, and using models from leading education systems in the world. I am also in the process of creating assessments that I will be administering to the younger learners to gauge their levels of literacy within the next week. After completing this, I will begin to develop an assessment for the higher levels.

Photo courtesy of http://www.leopardtree.org/

In the afternoons, I work in the Learning Centre as a tutor. My purpose as of now is to give extra attention to those learners that need it, but like I mentioned previously, within the next week or so I will begin to administer assessments. So far, I have really been enjoying the balance between research and office work that I’ve been responsible for, alongside fun afternoons with the learners. I’m eager to see how my responsibilities change and progress throughout the coming weeks.